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Customer Service Advisor

4 months ago

Reno, United States Pape' Machinery, Inc Full time
PAPE' MACHINERY, INC. - CONSTRUCTION & FORESTRY DIVISION - SPARKS, NV

CUSTOMER SERVICE ADVISOR: 

Are you a people person? Do you love building long-lasting relationships? Are you driven to win? If you answered yes to these questions, we would love to hear from you Pape' Machinery, the premier capital equipment dealer in the West, is seeking a Customer Service Advisor to join their team to serve Sparks.

At Pape', you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team

WHAT YOU'LL DO:

As our Customer Service Advisor, you will be in a lucrative sales career where your earning potential and success are unlimited Your primary focus will be selling heavy equipment parts and service to customers to ensure their equipment is running in peak form. Think of yourself as the liaison between Pape's Parts and Service Departments and our customers. Once they buy the equipment, it is your job to take care of them Every day you will be responsible for relationship-based selling with our customers by determining what our customers' needs are, recommending solutions, and providing these services to them.

WHAT YOU NEED:

  • Self-motivation and the desire to win.
  • Excellent communication skills, including the ability to form strong relationships with customers.
  • Experience planning, developing, and executing sales action plans.
  • Knowledge and experience in heavy equipment parts and service.
  • Driver's license with a good driving record.
Compensation: Salary + Commission Why work for Pape':
  • Competitive pay based on your skills, training, and experience level.
  • Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
  • Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 24 hours of Sick Leave, and 7 paid holidays each year. Papé vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
  • Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within.  
  • Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,500 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity.
  • Equipment - We have the largest equipment inventory in the West and an unparalleled parts inventory
  • Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter.
  • Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.Licenses & CertificationsRequired
  • Driver License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)