Director of Technical Advisors

2 months ago

Boston, United States Pentera Full time
Description

Accelerate Your Career in Cybersecurity

Join Pentera and take your career to the next level in cybersecurity. As a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities-just like the world's best red teams. At Pentera, you'll be at the forefront of cybersecurity innovation, working on advanced tools that challenge organizations' defenses and push the limits of security testing.

With over 350 team members and 1,000+ customers in more than 50 countries, Pentera is a growing company supported by top investors like Insight Partners, K1, and The Blackstone Group.

If you're looking to grow your skills, make a difference, and be part of an innovative team, Pentera is the place for you.

About the Role:

Location: East Coast / Central

We are looking for an eager and talented individual to lead our growing Technical Advisors (Solutions Architects and Cyber Field Engineers) group. You will be a part of a fast-growing cybersecurity company, learn and practice high-end cyber skills from the best in the business, and manage customers and engineers regionally. You will work with amazing people who work together to improve the cybersecurity resilience of our customers.

Roles and Responsibilities:

  • Lead teams of professionals in intricate customer-facing missions
  • Create and organize new methodologies to improve our teams in the Americas
  • Become the leading local entity in technical customer management tasks
  • Maintain in-depth knowledge of security trends, threats, and attack techniques to be able to improve Pentera and to give better remediation guidance to the customers
  • Demonstrate a deep understanding and professional knowledge in Pentera platform across our customers' networks
  • Design deployment solutions for the Pentera platform in complex environments
  • Lead technical deep dive sessions with cybersecurity experts
  • Be involved in the business application of the company by maintaining customer loyalty and act as a product expert focused on customer education and identify service expansion opportunities to drive increased revenue
  • Resolve any user conflict or dissatisfaction with products or services to ensure continued customer loyalty
  • Demonstrate high customer satisfaction levels and results; actively work to improve the overall user experience
  • Act as a product expert focused on customer education and identify service expansion opportunities to drive increased revenue
  • Interface between different internal departments (Support, R&D, Pre-Sales, Customer Success and more) to improve your skills, knowledge, and problem-solving capabilities
  • Flexibility to accept a changing work description based in a hyper-fast startup
Requirements
  • At least 2 years of managerial experience of technical teams and managers
  • At least 2 years of penetration testing/red team operations experience with a deep understanding of cybersecurity concepts
  • Experience with MITRE ATT&CK framework and Cyber Kill Chain
  • Proficient in troubleshooting, monitoring, and managing TCP/IP networks
  • Able to explain technical details and requirements to customers with different levels of expertise and responsibilities
  • Scripting capabilities - Python, bash, PowerShell, etc.
  • Team player, self-sufficient, autodidact, and a friendly attitude
  • CEH, CISSP, OSCP, or equivalent - an advantage


We are an equal opportunity employer and we are committed to building a diverse and talented workforce. We do not discriminate on the basis of race, sex, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by applicable law. We welcome candidates from all backgrounds to join us

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