Ophthalmic Technician

Do you have an interest in fashion, medical practice, anatomy, sales, office admin, management, and/or growth opportunity? Optical Retail has ALL of this and more Come join our TEAM The below Job Description is intended to describe the general nature and level of work being performed by associates assigned to this job. It is not an exhaustive list of responsibilities, and is subject to changes and exceptions at the discretion of senior management. JOB TITLE: Ophthalmic Technician / Medical Office Administrator REPORTS TO: Store General Manager FLSA STATUS: Hourly; Non-Exempt POSITION PURPOSE: The major responsibility of the Ophthalmic Technician is to assist the Managing Optometrist in the technical and administrative operation of an optometric practice. The position will interact with patients by delivering an exceptional patient experience, foster patient retention and ensures, to the best of their ability, that everyone has a positive experience. OPHTHALMIC TECHNICIAN The Ophthalmic Technician plays a key role in the optometric practice. Their duties include the utilization of computerized medical office software, administrative office procedures, health insurance processing billing and transcription of medical reports and medical testing. An Ophthalmic Technician role may combine skills of a medical office administrator, medical billing and collections, appointment scheduler or medical records clerk and direct patient care. Opportunity to hone sales technique and earn commissions. This is a busy little office, but there is no benefit to not having fun while we get the job done ESSENTIAL DUTIES AND RESPONSIBILITIES: Clinical Duties * Taking patient medical histories * Preparing patients for examinations * Administering tests that include measuring eye pressure, visual acuity, operating equipment during the exam * Assisting doctors during the entire examinations * Assist with ordering glasses and contact lens supply Administrative Job Duties * Greeting and directing patients * Answering telephones * Updating and maintaining Electronic Medical Records * Laughing at silly Dad Jokes * Obtaining insurance verification and authorization * Adjust scheduling for priority patients * Scheduling appointments * Processing insurance claim forms * Patient and insurance billing * Optometric medical billing and coding * Vision insurance billing and coding * Selling glasses and contact lens supplies * Various light duties related to keeping the office running smoothly * Prior experience is preferred. We will happily train the candidate with an aptitude for growth and enthusiasm for learning new things. TRAVEL REQUIREMENTS: * None required, though, a willingness to help at other locations is a plus QUALIFICATIONS: Experience, Competencies and Education * Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships. * Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up. * Experience with personal computers preferred. * Valid State Driver’s License and State Minimum Insurance coverage. * Reliable transportation * High school diploma or equivalent, or comparable experience typically achieved with a minimum of 1-2 years in a retail setting. Certifications my be required * Ability to treat others as you want to be treated * Basic understanding that mistakes are only mistakes if nothing is learned