Host/Hostess

Job Type

Part-time

Description

Unlock your potential at The Essex Resort & Spa

Join us on a journey where passion meets profession in the heart of Vermont's scenic countryside. We redefine hospitality excellence, offering more than just a job-it's an opportunity to join a dynamic team committed to crafting unforgettable experiences.

Whether you're an experienced expert or an aspiring talent, our diverse career opportunities promise growth, fulfillment, and the chance to make a meaningful impact. From culinary maestros to hospitality enthusiasts, administrative aces to creative minds, there's a place for every skill set and aspiration within our family.

Join us in creating magical moments for our guests, where every smile, every detail, and every interaction embodies the essence of true hospitality. At The Essex Resort & Spa, success knows no bounds. Dare to dream, dare to achieve, and let your career flourish in an environment where excellence is not just a goal, but a way of life.

Join our team at The Essex Resort and be part of a culinary journey where service is an art form. Nestled in the heart of Vermont's stunning countryside, our restaurant offers more than just delicious cuisine-it's an opportunity to deliver exceptional dining experiences that leave a lasting impression. Whether you're a seasoned server, an aspiring sommelier, or a culinary enthusiast, we invite you to join our passionate team dedicated to providing impeccable service and creating unforgettable moments for our guests.

BASIC FUNCTION: The Host/Hostess will greet guests entering the restaurant and seat them in a timely manner.

ESSENTIAL FUNCTIONS:

• Greet and interact with guests in a friendly and professional manner.
• Seat all guests in a timely and courteous fashion. Clear extra settings if not needed. Present menu to each guest.
• Answer telephone and take reservations using professional language.
• Volunteer Resort information to guests. Must be knowledgeable about other restaurants, shops and locations on property and about current/upcoming events.
• Keep work area/podium clean and organized. Menus should be wiped down at the end of each shift and replaced if wrinkled or soiled.
• Communicate with kitchen and staff to ensure steady flow of dining guests.
• Maintain waiting list of guests. It is the Host's/Hostess' responsibility to know what tables are available, who is covering each section and how to seat guests alternately in each section.

MARGINAL FUNCTIONS:

• Respond to any reasonable task as assigned by supervisor or manager.
• As time allows, walk around restaurant and check on guests. Refill water, push in stools, wipe down high tops, always keeping on eye on podium.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

• High school diploma or equivalent.
• One year restaurant experience.
• Good food and service knowledge.
• Pleasant personality.
• Excellent communication skills.

Benefits:

At The Essex, we believe in investing in our team members' wellbeing and growth, offering a comprehensive benefits package designed to support both personal and professional development. From competitive compensation and healthcare options to opportunities for career advancement and ongoing training, we strive to provide a fulfilling work environment where every employee feels valued and empowered. Join us at The Essex and embark on a rewarding journey where your contributions are recognized and rewarded, and where you can thrive both professionally and personally.

Employees classified as full time year round are entitled to participate in the following benefits after they have met the eligibility requirements:

• Medical Insurance (with Employer contribution)
• Dental Insurance (with Employer contribution)
• Vision Insurance
• Life & Disability Insurance (Employer paid)
• Voluntary Life & Disability Insurance - for employee, spouse/domestic partner and child(ren) (supplemental - paid by employee)
• Medical Care Flexible Spending Account
• Dependent Care Account (for Daycare, elderly care or other dependent care)
• Short and Long Term Disability Insurances
• Accident Insurance
• Critical Illness Insurance for employee and spouse/domestic partner
• Paid Time Off
• Bereavement Time

All employees at least 18 years of age or older, regardless of status, are eligible to participate in our 401(k) plan with Employer match after 3 months of employment.

Property Benefits:

Employees of The Essex Resort & Spa can take advantage of the many benefits our property provides.

On Property Discounts:

• Restaurant
• Spa (on treatments and products)
• Cook Academy

Other Discounts:

• Memberships to The Edge Sports & Fitness
• Stays at the hotel for employee, friends and/or family
• Movie tickets to Essex Cinemas
• Essex Experience (varies by business)
• Stays at other New England Inns & Resorts as part of the NEIRA program
• Ski passes to Smuggler's Notch & Sugarbush/IKON

Other Benefits:

• Complimentary use of the on-site fitness center
• Complimentary use of the on-site Tennis courts
• Free Stay at the Resort (once per year for Employee & a guest) with Breakfast included (must be at least 18 years of age)

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