The Ward Clerk serves as the welcoming face of our facility, both in person and over the phone. This administrative role involves receptionist duties and scheduling for residents, requiring excellent customer service, multitasking, and organizational skills.

Primary Responsibilities:

• Stay informed about facility events and resident schedules.
• Answer phones courteously.
• Run errands, including transporting specimens and blood samples when needed.
• Direct visitors and emergency services to residents.
• Perform filing tasks, including handling medical records.
• Schedule transportation for residents' appointments.
• Communicate professionally with residents, families, coworkers, vendors, and community contacts.
• Maintain confidentiality and follow HIPAA regulations.

Minimum Requirements:

• High school diploma or equivalent is preferred.
• Previous experience in a receptionist or administrative role, preferably in a healthcare setting, is a plus. 
• Stand for long periods and move intermittently.
• Excellent customer service skills.
• Strong organizational and multitasking abilities.
• Experience in Microsoft Office Suite (Word, Excel, Outlook) is preferred.
• Effective verbal and written communication skills.
• Ability to maintain confidentiality and handle sensitive information.

Job type: Part-time

Equal Opportunity Employer:We are proud to be an equal opportunity employer. We do not discriminate in hiring or employment decisions based on race, color, sex, religion, citizenship, national origin, veteran status, age, or physical/mental disability unrelated to the ability to perform essential job functions.