Behavioral Health Clinician

4 days ago


Knoxville, United States Optum Full time

$5,000 Sign On Bonus For External Candidates

Refresh Center, part of the Optum family of businesses is seeking a Behavioral Health Clinician to join our team in Knoxville, TN. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Behavioral Care Team, you'll be an integral part of our vision to make healthcare better for everyone.

Explore opportunities at Optum Behavioral Care. We're revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We're connecting care to create a seamless health journey for patients across care settings. Join our team, it's your chance to improve the lives of millions while Caring. Connecting. Growing together.

The Behavioral Health Clinician (BHC) is responsible for providing direct clinical services to patients in the Collaborative Care Model (CoCM) in a primary care clinic. The BHC will operate in conjunction with Optum Behavioral Care (OBC) to serve as the core member of the hybrid in-person/virtual collaborative care team for OBC clients.

In this cutting-edge team the BHC will interface between patients, PCPs, and psychiatrists to support the mental health and physical health care of patients on an assigned patient caseload from OBC clients. The BHC will have the support of OBC's clinical and operational teams. This is an ideal role for you if you want to be at the center of an innovative model that can successfully improve the wellbeing for patients, you are interested in being part of a fast-growing company, and you thrive in a team environment.
This role will be embedded within our healthcare client Summit Medical Group.

This is a Monday-Friday role, with no evenings, weekends, holidays.

Position in this function should have the ability to sporadic visits to local clinic.

Position Highlights & Primary Responsibilities:

  • Use virtual and in-person modalities to coordinate care with the patient's medical provider and, when appropriate, other mental health providers
  • Screen and assess patients for common mental health and substance abuse disorders
  • Systematically track treatment response and monitor patients for changes in clinical symptoms and treatment side effects or complications
  • Support psychotropic medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment
  • Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate
  • Participate in regularly scheduled caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient's medical provider
  • Develop and complete relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged from the caseload

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Meet one of the following license requirements for the state of Tennessee:

    • Licensed Clinical Social Worker or Licensed Mental Health Counselor
    • Licensed Professional Counselor - MHSP
    • Licensed Marriage and Family Therapist

  • 3+ years treating patients with behavioral health conditions
  • 1+ years working in primary care or other medical behavioral integrated setting (i.e., with other provider types)
  • Experience with assessment and using evidence-based psychosocial treatments and brief behavioral interventions for common mental health disorders (e.g., cognitive behavioral therapy, motivational interviewing, problem-solving treatment, behavioral activation

Preferred Qualifications:

  • Experience in the Collaborative Care Model (CoCM)
  • Demonstrated experience being detail-oriented, organized, and have exceptional follow-up capabilities
  • Proven ability to maintain effective and professional relationships with patient and other members of the care team
  • Proven ability to work with patients in person as well as by telephone and video
  • Proven solid grasp of technology solutions and tools and ability to adapt

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



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