Quality & Patient Experience Coordinator - Physician Services
3 weeks ago
$5000 Sign on Bonus Eligible
Job Summary
Responsible for developing, implementing, and evaluating an operational plan in physician practices that supports the clinical quality and patient safety strategies and initiatives.
COMPANY DESCRIPTION
Frye Regional Medical Center, located in the beautiful foothills of North Carolina is a 355-bed acute care hospital, 81-bed Behavioral Health facility and more than 70 primary and specialty care providers.
Essential Functions
Develop, implement, monitor, and evaluate plans to achieve quality and patient safety improvement goals
Engages providers in strategies to improve outcomes through collaborative partnerships
Responsible for the implementation of the LifePoint Foundational Five quality improvement processes and other LifePoint quality and patient safety initiatives
Serves as a Patient Safety Champion to infuse a culture of patient safety, including an increased awareness and identification of patient safety concerns
Ensures the development and delivery of nursing education/competencies to all clinical staff
Manages high risk patient population and functions as a coordinator across multiple care settings to assure appropriate utilization of clinical and community resources to drive patient safety, clinical quality, and improved outcomes.
Develop an annual patient care plan to ensure all quality care metrics are addressed for attributed patients; Create and maintain patient tracking and productivity reports to facilitate care coordination and identify patients with care opportunities (ie Annual Wellness Visits, clinical gaps in care); Coordinate with patient scheduling, facilitate and coordinate patient outreach and facilitate pre-visit screening to promote patient adherence and to close quality care gaps.
Work with vendors and external partners to obtain beneficiary, utilization, and quality data; Responsible for data collection, dashboards, and management of data delivery to providers and all other stakeholders; Use analytical reasoning to measure the impact on key performance and quality metrics.
Work collaboratively with providers and practice staff to infuse a culture of accountability, steadfast quality focus, teamwork, coordination, transformational workflows, continual improvement, and care innovation to contribute to the quality and patient safety initiatives.
Knowledge of continuous quality improvement principles, practices, methods, and tools; Actively participates or leads Performance Improvement Teams
Skilled in effective education, coaching, team building and facilitation skills
Direct and drive the implementation, training and hardwiring of tactics and evidence-based practices to improve patient/family experiences, engagement and satisfaction.
Technology skills include proficiency with the electronic health record, specifically the clinical record, basic excel and use of payer database systems. Responsible for working side by side with clinical support staff and providers to train and optimize the use of the EHR to document and close quality metrics.
Serves as a Quality Cohort Team Member to provide consultative guidance in the development and implementation of a National Quality Program for Ambulatory Physician Practices.
Perform other duties as assigned.
Benefits - Wide range of benefits options
- Here at Frye, you choose your own Medical, Dental, and Vision plans from a variety of competitive options that give you the coverage that best fits your needs.
- HSA
- 401(K) retirement plan contributions
- Generous Paid Time Off
- Accident & Critical Illness Insurance
- Prescription Assistance with OptumRx
- Income protection programs for the entire family such as life insurance, Short/Long-term Disability, and Identity Theft.
- Employee Assistance program at no cost to you to provide emotional, legal, financial, and daily life support for your entire household. Services are available 24 hrs. a day, 7 days a week.
- Free travel and entertainment discount program to ensure you enjoy your time away from work.
Why join our team?
Frye Regional Medical Center employs more than 1500 professional and clinical staff. Our medical center is a 355-bed acute care facility which offers a broad array of inpatient and outpatient care. Frye Regional Medical Center is dedicated to providing patients with a full range of services to meet the healthcare needs of our community. We believe our employees are our most valuable assets in accomplishing this goal and we have made great strides to ensure employee satisfaction. If you are passionate about changing lives, we are looking for you
Minimum Education
Associate's Degree in Nursing required
Bachelor's Degree in Nursing preferred
Required Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Licenses: Current RN license to practice in NC (NC licensure or multi-state (compact) license). Certifications: CPPS or CPHQ preferred (Certification required within one year)
Minimum Work Experience
Minimum of 2 years in a clinical practice setting; prefer Provider Practice Management or Patient Safety
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran-
Patient Ambassador/Coordinator
4 weeks ago
Hudson, United States IBI HEALTHCARE INSTITUTE Full timeJob DescriptionJob DescriptionJob descriptionIBI Healthcare is looking for a Patient Coordinator/Front desk receptionist to join our growing team!You may check us out via our website: www.ibihealthcare.comWhat you get to do:Assist surgeons in consultations educating potential patients on procedures.Answer multi-line phones and either direct the caller to the...
-
Patient Ambassador/Coordinator
4 weeks ago
Hudson, United States IBI HEALTHCARE INSTITUTE Full timeJob DescriptionJob DescriptionJob descriptionIBI Healthcare is looking for a Patient Coordinator/Front desk receptionist to join our growing team!You may check us out via our website: www.ibihealthcare.comWhat you get to do:Assist surgeons in consultations educating potential patients on procedures.Answer multi-line phones and either direct the caller to the...
-
Patient Ambassador/Coordinator
6 minutes ago
Hudson, United States IBI HEALTHCARE INSTITUTE Full timeJob DescriptionJob DescriptionJob descriptionIBI Healthcare is looking for a Patient Coordinator/Front desk receptionist to join our growing team!You may check us out via our website: www.ibihealthcare.comWhat you get to do:Assist surgeons in consultations educating potential patients on procedures.Answer multi-line phones and either direct the caller to the...
-
Hudson, United States Envision Physician Services Full timeEnvision Physician Services and HCA Florida Bayonet Point Hospital are seeking Emergency Medicine Physicians to join our team located in Hudson, Florida in the greater Tampa Bay area. ED Features: Level II Trauma Center 48,000 volume ED 30-bed ED, 5-bed Fast Track and 2 Trauma Bay Rooms 39 hours physician coverage 32 hours APP coverage Stellar subspecialty...
-
Hudson, United States Envision Physician Services Full timeEnvision Physician Services and HCA Florida Bayonet Point Hospital are seeking Emergency Medicine Physicians to join our team located in Hudson, Florida in the greater Tampa Bay area.ED Features:Level II Trauma Center 48,000 volume ED30-bed ED, 5-bed Fast Track and 2 Trauma Bay Rooms39 hours physician coverage32 hours APP coverageStellar subspecialty backup...
-
Hudson, United States Envision Physician Services Full timeEnvision Physician Services and HCA Florida Bayonet Point Hospital are seeking Emergency Medicine Physicians to join our team located in Hudson, Florida in the greater Tampa Bay area.ED Features:Level II Trauma Center 48,000 volume ED30-bed ED, 5-bed Fast Track and 2 Trauma Bay Rooms39 hours physician coverage32 hours APP coverageStellar subspecialty backup...
-
PRN Pathology Anatomic and Clinical Physician
3 weeks ago
Hudson, United States HCA Physician Services Full timeDescription Specialization:Pathology Anatomic and ClinicalJob Summary:HCA’s Forward Pathology Solutions is seeking a PRN Pathologist, Board Certified in Anatomical and Clinical Pathology, for our West Florida Division providing coverage at HCA Florida Bayonet Point Hospital and HCA Florida Brandon Hospital.Qualified Candidates:AP/CP certification or board...
-
Hudson, United States Western Reserve Inc Full timeExtensive utilization of the various system tools available to ensure accurate and timely patient financial information is in place. Collects and verifies demographic information, insurance coverage and referring physician data for the service line. Provide financial counseling services to patients. Works with insurance companies to ensure proper and timely...
-
Patient Services Representative
3 weeks ago
Hudson, United States Miami Beach Medical Group Full timeThe Patient Services Representative performs clerical duties using specific knowledge of medical terminology and clinical procedures. This role provides customer service to all patients and visitors entering the medical center. Duties and Responsibilities Influence patient satisfaction by ensuring patients is greeted upon arrival and properly registered in...
-
Patient Services Representative
2 weeks ago
Hudson, United States Miami Beach Medical Group Full timeThe **Patient Services Representative** performs clerical duties using specific knowledge of medical terminology and clinical procedures. This role provides customer service to all patients and visitors entering the medical center. **Duties and Responsibilities** - Influence patient satisfaction by ensuring patients is greeted upon arrival and properly...
-
Patient Services Representative
4 weeks ago
Hudson, United States Miami Beach Medical Group Full timeThe Patient Services Representative performs clerical duties using specific knowledge of medical terminology and clinical procedures. This role provides customer service to all patients and visitors entering the medical center. Duties and Responsibilities Influence patient satisfaction by ensuring patients is greeted upon arrival and properly registered...
-
Patient Services Representative
1 month ago
Hudson, United States Miami Beach Medical Group Full timeJob DescriptionJob DescriptionThe Patient Services Representative performs clerical duties using specific knowledge of medical terminology and clinical procedures. This role provides customer service to all patients and visitors entering the medical center. Duties and Responsibilities Influence patient satisfaction by ensuring patients is greeted upon...
-
Patient Services Representative
1 month ago
Hudson, United States Miami Beach Medical Group Full timeThe Patient Services Representative performs clerical duties using specific knowledge of medical terminology and clinical procedures. This role provides customer service to all patients and visitors entering the medical center. Duties and Responsibilities Influence patient satisfaction by ensuring patients is greeted upon arrival and properly registered...
-
Patient Services Representative
4 weeks ago
Hudson, United States Miami Beach Medical Group Full timeJob DescriptionJob DescriptionThe Patient Services Representative performs clerical duties using specific knowledge of medical terminology and clinical procedures. This role provides customer service to all patients and visitors entering the medical center. Duties and Responsibilities Influence patient satisfaction by ensuring patients is greeted upon...
-
Quality Coordinator
2 weeks ago
Hudson, United States Parker Hannifin Corporation Full time**Org Marketing Statement** - With Headquarters in Woburn, MA, Parker Chomerics is part of a global Fortune 500 company but has a small company feel. We thrive on high performance teams that are empowered to make decisions on both a big and small scale. We strive to make a positive impact on the lives of our employees by establishing an inclusive, caring and...
-
Quality Coordinator
4 weeks ago
Hudson, United States Parker Hannifin Corporation Parker Aerospace Group Full timeQuality Coordinator Location: HUDSON, NH, United States Job Family : Support Job Type : Regular Posted : Apr 22, 2024 Job ID: 46201 Back to Search Results Job Description Apply Now > Save Job Job Saved ...
-
Quality Coordinator
4 days ago
Hudson, United States Parker Hannifin Corporation Parker Aerospace Group Full timeQuality Coordinator Location: HUDSON, NH, United States Job Family : Support Job Type : Regular Posted : Apr 22, 2024 Job ID: 46201 Back to Search Results Job Description Apply Now > Save Job Job Saved ...
-
Homecare Team Coordinator
2 weeks ago
Hudson, North Carolina, United States Amorem Full time:To lead, guide, support, and act as a liaison for our homecare clinicians to ensure our team provides effective communication, collaboration, and education that results in the highest quality of care to our patients, families, and community partners.Requirements: Essential Duties & Responsibilities: Partner with social work team leader to assure quality...
-
Patient Care Coordinator
1 month ago
Hudson, United States HearingLife Full timeOverview : Who WE Are: HearingLife?is a national hearing care company and part of the Demant Group, a global leader in hearing healthcare built on a heritage of care, health and innovation since 1904.?HearingLife?operates more than 600 hearing care centers across 42 states. We follow a scientific, results-oriented approach to hearing healthcare that?is...
-
Homecare Team Coordinator
1 month ago
Hudson, United States Amorem Full timeTo lead, guide, support, and act as a liaison for our homecare clinicians to ensure our team provides effective communication, collaboration, and education that results in the highest quality of care to our patients, families, and community partners.RequirementsEssential Duties & Responsibilities:• Partner with social work team leader to assure quality...
