Fragrance Specialist

3 weeks ago


Queens, United States International Shoppes Full time

$500 SIGN ON BONUS FOR JOINING OUR TEAM (Details to Follow If you are a FRAGRANCE or beauty enthusiast who loves people and a fast-paced retail environment, this is the right fit for you. You're a multi-tasker who enjoys being on your feet. You want more than just a job; you want an opportunity to grow and build a career. We have great career opportunity in our stores - where many of our best ideas (and future managers) are born. You are passionate in providing premium customer service and willing to go above and beyond to achieve customer satisfaction. Our customers will not only look to you for inspiration and advice; they'll also demand fast-paced service. If you are driven to succeed, Your Duty Free and Travel Retail Experts would like to have you on board International Shoppes is hiring The FRAGRANCE SPECIALIST will be responsible for brand merchandise and providing exceptional customer service to our clients, while working with terminal management to drive sales. Perks & Benefits: Full Time 40 hours/week Benefits: Medical, Dental, 401K Merchandise Discounts Commission available Paid time off and vacations Great work environment Fragrance Specialist Responsibilities: Greet clients and engage them to ascertain their needs and/or wants. Based on the clients’ needs and/or wants, assisting with finding merchandise and recommend additional merchandise or alternative. Ensure highest level of customer service resulting in increased productivity and achieving sales goals. Monitor stock levels, report any issues to Counter Manager to ensure there is sufficient stock, Demonstrate make-up, skincare, and fragrances knowledge, while describing the results and benefits to the client. Propose and demonstrate personalized product offers on fragrances. Responsible for the cleanliness of testers, fixtures, accessories, and report all problems to the appropriate management team member. Maintain security standards with the store to ensure safety of clients, colleagues and merchandise. Responsible for set-up and maintenance of promotions. Assist with maintaining stock levels of brand merchandise. Light cleaning of shelves, counters, and tables Other duties as assigned by management. Education & Experience: High School diploma, GED or High School Equivalence Certificate Proven knowledge and selling experience with cosmetics, skincare, and fragrances. Experience upselling fragrances is required. Minimum of one (1) year of previous customer service or selling experience in luxury (preferred). Experience working in a retail fast paced environment. Excellent Interpersonal Skills (examples are active listening, verbal communication, assertiveness) Bi-lingual skills a plus (Arabic, Chinese, French, Italian, Korean, Japanese, Russian, Portuguese, Turkish) Requirements: Travel is required brand trainings held by vendors and International Shoppes. Must be flexible with schedule; Evening, Weekends and Holidays are MANDATORY Must present professional appearance while interacting with clients. Ability to work in a team-oriented environment. Adaptable to novelty and change, with an eagerness to learn. Participation in semi-annual inventory required. Must pass airport security background check. Great opportunity to work for and be trained by great brands. To ensure that we continue to hire competent, ethical and trustworthy individuals, all candidates will be required to complete a thorough Security background check prior to receiving any final offer of employment from International Shoppes. Important information on our application process: If you are shortlisted you will receive an email invitation to book into a phone/face to face interview. To ensure you don't miss out on this opportunity, please check your emails regularly, including your junk mail folder. We are an Equal Opportunity Employer Powered by JazzHR