Outreach Specialist, Reconnect Program

4 weeks ago

Paterson, United States Passaic County Community College Full time

We are seeking a part-time Outreach Specialist for Passaic County Community College's Reconnect Program. This person will report to the Project Director of PCCC's grant-funded Reconnect program and will be responsible for contacting and engaging currently enrolled PCCC students who are studying part-time and meet specified "at-risk" criteria for stopping out. This outreach will provide the opportunity to these part-time at-risk PCCC students to participate in the Reconnect program and persist in their efforts to complete their degree or credential at PCCC.

This is a part-time, hourly, grant-funded position, requiring up to 20 hours per week.

Example of Duties:

  • Conduct outreach to part-time students who meet specified at-risk criteria for stopping out via text, email, phone call, and on-campus event tabling.
  • Communicate program information, key dates, deadlines, and events to prospective Reconnect students.
  • Coordinate stop-out campaigns and events in partnership with Signal Vine.
  • Assist with data collection for annual reports and program evaluation.
  • Develop fact sheets and other promotional materials to introduce Reconnect students to PCCC grant-affiliated and other appropriate on-campus and off-campus support services.
  • Assist in maintaining the website and social media platforms.
  • Serve on the Project Management Team and the PCCC-TSSS Program Advisory Council.
  • Participate in project evaluation and institutionalization of activities.
  • Other duties as assigned.
Qualifications:
  • Bachelor's degree in Education, Psychology, Marketing, or related field.
  • Three (3) years of work experience in an academic setting working with underserved students preferred.
  • Experience with college enrollment, retention, degree attainment, and financial aid areas preferred.
  • Bilingual in English and Spanish preferred.
  • Excellent communication, organizational, and interpersonal skills required.
  • Working knowledge of Excel.
  • Demonstrated ability and commitment to learn other software and technology platforms used by the Reconnect program.
  • Knowledge of or ability and commitment to learn how to read, interpret, and explain degree audits.
  • Knowledge of or ability and commitment to learn the Signal Vine platform.
  • Proven ability to work both independently and in diverse teams.
  • Experience working on grant-funded projects a plus.
  • Ability to work some evenings and weekends, as successful outreach efforts may require.

The completion of a background check will be required for the selected candidate.

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