Service Catalog Analyst

3 weeks ago


Denver, United States UL Solutions Full time
Job Description

  • Aids in the development, implementation, and maintenance of a service catalog policy and Standard Operating Procedures (SOP).
  • Is an SME in the development and owns the maintains of enterprise-wide service catalogs.
  • Monitors deviations of governing rules that controls changes to the service catalog.
  • Partners with Pricing Associates to obtain the pricing to be uploaded into the pricing repository and align on service hierarchy.
  • Provides guidance and assists in uploading massive price changes such as yearly increases as required by the different business lines.
  • Collaborates with the Sales Technology Enablement team for CPQ management.
  • Maintains KPIs with different insights such as service duplications.
  • Provides data support such as extracting price point data by service catalog or by client.
  • Collects data from a variety of sources, evaluates and interprets data, and draws conclusions.
  • Involved in the development, modification, and execution of programs/projects that affect immediate operations and may also have company-wide effect.
  • Serves on committees and represents the viewpoint of management.
  • Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
Qualifications
  • Bachelors' degree in Systems, Computer Science or general Business or equivalent of education and work experience.
  • 3-4 years of relevant work experience.
  • Strong understanding of Oracle tables.


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