Customer Service Associate

1 month ago

Walton, United States Valor Full time

The Customer Service Associate provides excellent customer service and supports their manager in meeting store operational, sales and profitability objectives.

  • The Customer Service Associate serves our customer's needs by being well trained, friendly and responsive while following company procedures and policies.
  • Customer Service Associates help to serve our customer needs and requirements, resulting in satisfied, repeat customers.
  • They help their managers maintain inventory, cash, and forms according to company requirements.
  • They greet and thank our customers on each visit and service our customers in a fast and friendly manner.
  • Customer Service Associates make sure all shift tasks are completed and assist in maintaining the "Valor Way" cleanliness and customer service standards at their location.
  • Reports for work at scheduled time, with a clean, neat, well-groomed appearance and in uniform with name tag and ready to meet and serve our customer's needs.
  • Count and verify starting cash and inventory to make sure it agrees with the last shift cashier.
  • Greet every customer pleasantly, with a smile and positive attitude, and always offer ways to assist them, such as using pumps, locating merchandise, and thanking them, so they will return to the location as a loyal customer.
  • Match customer sale on pumps with pump number and amount on cash register to assure accuracy, complete total sale and collect proper amount and return appropriate change to customer by counting it to them in a friendly manner.
  • Count all cash and change accurately so your shift report forms will balance with sales and our customers and the company receive fair, honest results.
  • Complete all cleaning tasks assigned such as windows, doors, counters, floors inside and out, restrooms, food service areas, merchandise shelves.
  • Restock shelves, racks, coolers and food service programs with merchandise at the beginning, during, and the end of the shift as needed to provide our customers the products that they want.
  • Work at a rapid pace totaling customer orders, counting change, supplying other products to keep the customer's time brief and so there is no line of waiting customers.
  • Provide outstanding service to customers, serve as a role model for other employees, and make customer service a number one priority.
  • Monitor all areas of the property during the shift to maintain safety, cleanliness, adequate product, service standards, and integrity.
  • Know and follow all safety and environmental procedures and policies.
  • Know and able to perform every task within the store and station needed on shifts.
  • Complete all assigned Shift Sheet tasks and activities as required to meet the "Valor Way" standards.
  • Follow all company policies and State and Federal Laws dealing with the sale of alcohol beverages and tobacco products.
  • Help the Store Manager control work hours and overtime by working assigned hours based on the location's weekly work schedule.
  • Help resolve customer complaints and problems quickly and effectively.
  • Complete all shift reports accurately, neatly, and timely to meet company standards.
  • Maintain a calm, poise and friendly demeanor when dealing with rude customers or unpredictable situations.
  • Work independently without constant supervision to maintain a level of service that will produce great customer satisfaction.
  • Perform all tasks, such as handling large amounts of cash and merchandise, in a careful, organized, honest and responsible way so reports balance and are completed accurately and on time.
  • Follow all money policies and procedures including safe drop and cash drawer policies.
  • Control the use of No Sales, Voids, and Canceled Sales on your shifts.
  • Other duties as may be assigned/needed
  • Be able to work all assigned shifts.
Requirements
  • Must have a customer-centric, friendly, service attitude
  • Ability to stand at register for up to 8 hours at a time to serve customers
  • Ability to perform basic math functions (adding, subtracting, multiplying, dividing, fractions, percentages); understanding volume, pounds, etc.is required
  • Ability to stoop, bend, stretch, reach, stack, and lift inventory weighing up to 40 pounds to stock, inventory, and sell merchandise and keep the kiosk/store/station/lot clean
  • Ability to hear, understand, and respond to requests and to communicate information clearly using the English language
  • Ability to use POS (cash register and pump controls)
  • Must have a strong work ethic and be able to cooperate and get along with co-workers

  • Instant Return Customer Service Associate

    1 month ago

    Fort Walton Beach, United States The Hertz Corporation Full time

    Provides world class customer service by managing vehicle returns process, in compliance with Hertzs policies and procedures Personally, welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and a Customer Service, Team Leader, Associate, Customer Experience, Service, Retail, Automotive

  • Rural Carrier Associate

    3 weeks ago

    Walton, United States United States Postal Service Full time

    **PLEASE APPLY AT USPS.COM/CAREERS** **RCA (RURAL CARRIER ASSOCIATE) - **CASES, DELIVERS AND COLLECTS MAIL ALONG A PRESCRIBED RURAL ROUTE USING A VEHICLE; PROVIDES CUSTOMERS ON THE ROUTE WITH A VARIETY OF SERVICES. **Job Type**: Part-time Pay: $20.38 per hour Shift: - 8 hour shift Ability to Relocate: - Walton, NY: Relocate before starting work...

  • Instant Return Customer Service Associate

    3 days ago

    Fort Walton Beach, United States Hertz Full time

    The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers.  This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles.   Responsibilities: ...

  • Customer Service Representative

    4 weeks ago

    Walton, United States Dayton Freight Full time

    Overview: Shift Available: Monday - Friday | 1 PM - 9:30 PM Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities 401(k) plan, Company Match Responsibilities: Customer Service Representatives are responsible for assisting Dayton...

  • Customer Service Representative

    4 weeks ago

    Walton, United States Dayton Freight Full time

    Overview: Shift Available: Monday - Friday | 9:30 AM - 6:00 PM Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities 401(k) plan, Company Match Responsibilities: Customer Service Representatives are responsible for assisting Dayton...

  • Customer Service Representative

    2 weeks ago

    Walton, Kentucky, United States Dayton Freight Full time

    Overview:Shift Available:Monday - Friday | 9:30 AM - 6:00 PM Stable and growing organizationCompetitive weekly payQuick advancementCustomized training programProfessional, positive and people-centered work environmentModern facilities401(k) plan, Company MatchResponsibilities:Customer Service Representatives are responsible for assisting Dayton Freight...

  • Insurance Customer Service Representative

    1 month ago

    Fort Walton Beach, United States Term Brokers Insurance Services Full time

    Job DescriptionJob DescriptionLocated in the sunny coastal city of Ft. Walton Beach, FL, Term Brokers Insurance Services is a reputable insurance agency with a unique approach to fostering a professional yet friendly work environment. With a strong emphasis on creating a positive and welcoming atmosphere, our team's dedicated employees enjoy coming to...

  • Store Customer Service Specialist

    3 weeks ago

    Fort Walton Beach, United States Sherwin-williams Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...

  • Customer Service Representative

    7 days ago

    Fort Walton Beach, United States HomeTeam Pest Defense Full time

    Overview At HomeTeam, we put people first We make sure at HomeTeam you have the tools, support, and training needed to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next all-star...

  • Customer Service Representative

    1 week ago

    Fort Walton Beach, United States HomeTeam Pest Defense Full time

    Overview: At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training needed to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeams next...

  • Customer Service Representative

    1 month ago

    Fort Walton Beach, United States HomeTeam Pest Defense Full time

    Overview: At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeams next all-star...

  • Customer Service Rep(01365)

    1 month ago

    Walton, United States Domino's Franchise Full time

    Job DescriptionJob DescriptionJob DescriptionAt Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and energetic environment! Valid Driver's License Proof of Liability Insurance Positive Attitude Customer Service Oriented Basic Math Skills Hours:...

  • Customer Service Representative

    1 month ago

    Fort Walton Beach, United States U-Haul Full time

    Location: 200 Irwin St, Fort Walton Beach, Florida 32548 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Warehouse Associate

    1 month ago

    Walton, United States Aerotek Full time

    Warehouse Associate - $19.50/hr Can start ASAP!!!!! Description: Associates will load and unload pallets from freezer to the shipping area. Associates must be comfortable with lifting up to 30lbs. Associates must be comfortable with cherry picker, forklifts ( stand up and sit- down) and Pallet jacks. Skills: Forklift, Loading, Order picking,...

  • Cashier/Service

    1 month ago

    Walton, United States Taco Bell Full time

    Cashier/Service Walton, KY The Cashier/Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? * Free Meals during your shift * Flexible Scheduling * Fun Work Environment * Paid Training * Advancement Opportunities *...

  • Warehouse Associate

    1 month ago

    Walton, United States Aerotek Full time

    **Warehouse Associate - $19.50/hr** **Can start ASAP!!!!!** **Description:** - Associates will load and unload pallets from freezer to the shipping area. - Associates must be comfortable with lifting up to 30lbs. - Associates must be comfortable with cherry picker, forklifts ( stand up and sit- down) and Pallet jacks. **Skills:** Forklift, Loading, Order...

  • Warehouse Associate

    2 weeks ago

    Walton, Kentucky, United States Aerotek Full time

    Warehouse Associate - $19.50/hrCan start ASAPDescription:Associates will load and unload pallets from freezer to the shipping area.Associates must be comfortable with lifting up to 30lbs.Associates must be comfortable with cherry picker, forklifts ( stand up and sit- down) and Pallet jacks.Skills:Forklift, Loading, Order picking, Inventory, Material...

  • Customer Service Team Member

    4 weeks ago

    Fort Walton Beach, United States Michaels Stores Full time

    Store - Fort Walton Beach, FL - Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties Customer Service, Team Member, Service, Customer, Retail

  • Patient Service Representative

    3 weeks ago

    Walton, United States United Health Services Full time

    Patient Service Representative, DVH United Health Services is seeking a Patient Service Representative to join our 20 West St Patient Accounting department at DVH in Walton, NY. This position is benefits eligible. Shift Day Hours per week: 20 Salary range: $15.61 - $23.45 per hour, depending on experience. Overview Two 10 hours days 7:30-6pm to...

  • Customer Service

    2 weeks ago

    Fort Walton Beach, United States U-Haul Full time

    Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their...