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Hospitality Operations Assistant
3 months ago
The Hospitality Operations Assistant supports the Director of Hospitality and other outlet managers with administrative and on-site tasks and responsibilities at multiple Hospitality Outlets. Areas of responsibility may include assisting in managing event administration, operations and logistics; assisting with Inn/accommodations administration; assisting in managing food and beverage outlet administration and operations; and assisting with general departmental organization, policy development and ongoing operational needs. They perform administrative tasks and may assist in payroll, data entry, staff direction and management support, among others. They report directly to the Director of Hospitality.
Requirements
Responsibilities:
- General administrative support to the Director of Hospitality and other outlet managers with operational activation at multiple Hospitality outlets
- Assist with administrative tasks, communications, logistics, planning and execution for multiple Hospitality outlets
- Occasional supervision of personnel and/or assigning tasks to service workers
- Purchasing equipment, ordering supplies or food ingredients, and coordinating service needs in coordination with outlet managers, as needed
- Helping with hiring, training and development of hospitality employees
- Performing administrative functions and assisting in preparing employee work schedules
- On occasion take part in FOH staff line-up, covering necessary instruction and education concerning service and beverage, menu and company knowledge
- Assist in development and facilitation of training for hospitality staff
- Assist with creating policies, directives and SOPs for the Hospitality Department and its outlets
- Minimum of 2-3 years experience in the hospitality industry: restaurant, events, hotel
- An understanding of various event types and logistics in planning/executing events
- Familiar with BEO/Catering forms
- Familiar with POS systems
- Passion and enthusiasm for delivering high quality work and hospitality
- A flexible approach when working as an important part of a team
- Excellent communication skills
- Time management skills and the ability to cope with several projects at a time
- Accuracy and attention to detail
- Being open to feedback and willing to make changes to work
- A flexible, responsive, and can-do attitude
- OLCC/Food Handlers
- Ability to be on feet for extended periods of time
- Ability to be physically active for long periods of time
- Reliable vehicle
Employee perks: 20% discount at Ground entities (includes Source Farms, Humble Spirit, Grounded Body)
About The Ground
The Ground is a hospitality business based in beautiful Willamette Valley that exists to realize human potential in harmony with the planet. It is an evolving collection of experiences and destinations rooted in conscious, loving hospitality in service to all with a philosophy of belonging that comes to life through regenerative agriculture, food, accommodations, revitalizing wellness experiences, and engaging programs & events.
The Ground is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you're interested in this role, but your experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may just be the right candidate for this or other roles at The Ground.
Salary Description
$27/hr