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Deskside Support Technician
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West Jefferson, United States Insight Global Full timeJob Title: Deskside Support TechLocation: West Jefferson, OhioDuration: 6 month contract to hireClient: GXOHours Friday to Monday: 8 a.m. to 6 p.m. est.Pay rate $27/hr – Fixed Rate Job Description:Identify, triage, prioritize, and resolve Level 1 & 2 incidents within the Service Level Agreement. Act as a liaison between site leadership, IT leadership, and...
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Deskside Support
2 months ago
Job#: 2036010 Job Description: Desktop Support II - Weekend Shift - Onsite in West Jefferson, OH - W2 Only - $24-$27/HR Shift: (Weekend) Fri - Mon, 7:00 am to 5:30 pm Candidate needs to be flexible as shift will vary to align with production schedule. Duration: 6-month Contract-to-hire - Will be converted to Deskside Support II once contract is completed. Apex Systems Inc. is currently looking for a Desktop Tech in the West Jefferson, Ohio area. Responsibilities Troubleshoot and resolve Tier 2 escalated technical issues Maintain and manage workload through computerized ITSM ticketing and tracking system (ServiceNow Troubleshoot hardware, software and networking issues on laptops, PCs, thin clients and mobile devices Use SCCM, PowerShell, Active Directory and other diagnostic and remediation utilities to identify, diagnose and correct issues Support, troubleshoot and train end users on Microsoft Office applications, including Office 365 email and Outlook Minimum Experience Required: 1+ years of experience with RF Scanners 1+ years of Mac OS experience 5 + years of experience as a desktop technician supporting networked systems and telephone equipment - User Facing - candidate must be outgoing and able to work through solutions with users Experience installing, troubleshooting and supporting corporate AV equipment, and building, deploying and troubleshooting desktop computers in a corporate environment It'd be great if you also have: Associate Degree, Bachelor's Degree or vocational training in Computer Science or Management Information Systems *Willingness to work a flexible schedule that will change from time to time to align with production schedules. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. VEVRAA Federal ContractorWe request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here