Quality Technician

4 weeks ago


Arlington Heights, United States Medline Industries Full time
JOB SUMMARY:

Accountable for customer complaint investigations and outcomes. Coordinate servicing, issues replacements or credits to customer.

MAJOR RESPONSIBILITIES:

  • Run trending reports of complaints and initiate corrective action requests.
  • Update complaints in the SAP Complaint System. Ensure complaint are logged accurately and closed.
  • Perform product complaint investigation through sample performance testing, image evaluation, historical data analysis and/or other complaint investigation techniques. Based on these investigations, suggests product improvements.
  • Write complaint investigation summary letters to the individuals that reported the issues.
  • Issue credits, coordinate servicing, replacement orders, and/or RGA's as required for complaint resolution.
  • Follow up with sales force on outstanding issues following the time frames established in written procedures.
  • Coordinate and track rework/stock checks of product as required in response to complaints.
  • Maintain compliance with QST and ISO regulations and Medline policies and procedures.
Education
  • High School Diploma or equivalent.
Knowledge / Skills / Abilities
  • Experience providing customer service to internal and external customers including meeting quality standards for services and evaluation of customer satisfaction.
  • Experience controlling and coordinating concurrent tasks, competing priorities, and critical deadlines.
  • Experience with Microsoft Office Suite.
PREFERRED JOB REQUIREMENTS
  • At least 1 year of experience in Quality Assurance and Quality Control in a FDA regulated industry.
  • Experience providing customer service to internal and external customers including meeting quality standards for services and evaluation of customer satisfaction.
  • Experience controlling and coordinating concurrent tasks, competing priorities, and critical deadlines.
  • Experience with Microsoft Office Suite
  • FDA regulated industry experience.

  • Quality Technician

    3 weeks ago


    Maryland Heights, United States Deutsche Precision, LLC Full time

    Job DescriptionJob DescriptionNow Hiring 2nd shift Quality Technicians!!The Quality Technician is responsible for conducting activities concerned with the quality assurance of industrial processes, materials, and products. This professional must be familiar with machining and manufacturing processes. This position supports the production department through...

  • Quality Technician

    1 day ago


    Maryland Heights, United States Deutsche Precision, LLC Full time

    Job DescriptionJob DescriptionNow Hiring 2nd shift Quality Technicians!!The Quality Technician is responsible for conducting activities concerned with the quality assurance of industrial processes, materials, and products. This professional must be familiar with machining and manufacturing processes. This position supports the production department through...

  • Quality Technician

    2 weeks ago


    Sterling Heights, United States Vault Manufacturing Full time

    Job DescriptionJob DescriptionWe are looking to hire on a quality technician in Sterling Heights. MUST HAVE PREVIOUS QUALITY EXP. If thats you - apply today!$17 - 19 / HR Qualifications: - Previous experience in a quality assurance or quality control role - Proficiency in using precision measuring instruments and conducting inspections - Familiarity with...

  • Quality Technician

    24 hours ago


    Sterling Heights, United States Vault Manufacturing Full time

    Job DescriptionJob DescriptionWe are looking to hire on a quality technician in Sterling Heights. MUST HAVE PREVIOUS QUALITY EXP. If thats you - apply today!$17 - 19 / HR Qualifications: - Previous experience in a quality assurance or quality control role - Proficiency in using precision measuring instruments and conducting inspections - Familiarity with...


  • Sterling Heights, United States G.Z.Q.S.O. Full time

    Job DescriptionJob DescriptionQuality TechnicianLocation: 23 mile and Hayes, MacombLocation: 10 Mile and Groesbeck, WarrenShift: 1st, 2nd, 3rdJob Summary:The Quality Technician uses specialized tools, skillsets, software and other implements to carry out quality activities at the direction of the quality supervisor. Technical activities like gaging parts,...


  • Sterling Heights, United States G.Z.Q.S.O. Full time

    Job DescriptionJob DescriptionQuality TechnicianLocation: 23 mile and Hayes, MacombLocation: 10 Mile and Groesbeck, WarrenShift: 1st, 2nd, 3rdJob Summary:The Quality Technician uses specialized tools, skillsets, software and other implements to carry out quality activities at the direction of the quality supervisor. Technical activities like gaging parts,...

  • Lube Technician

    1 week ago


    Arlington Heights, United States ARLINGTON NISSAN Full time

    **Auto Lube Technician** **Auto Repair** **Auto Mechanic** **Auto Service Technician** **Arlington Heights, IL** Join our championship team at the **Arlington Nissan **and let’s WIN together!!! **Our team of automotive professionals are** looking for an **Automotive Lube Technician **with Experience!! **We Offer to our Automotive Lube...

  • Pharmacy Technician

    7 hours ago


    Arlington Heights, United States UNITED Pharmacy Staffing Full time

    Pharmacy Technician: LTCLocation: Arlington HtsSchedule: Full Time, AM. No weekends. No holidays.We are seeking professional and skilled Pharmacy Techs, with at least 1 year of prior LTC ExpereinceThe ideal Pharmacy Tech candidate is required to have an active IL license.Pharmacy Technician Responsibilities:Assist with putting away drug inventory.Packing...

  • Quality Technician

    1 week ago


    Sterling Heights, United States Coplas Inc. Full time

    Job DescriptionJob DescriptionCompany Overview: Coplas Inc. an affiliate of Tiercon Corp. is an automotive supplier committed to the design, manufacture and assembly of quality exterior trim and assembled systems used as original equipment in the automotive market. Headquartered in Sterling Heights Michigan, Coplas employs approximately 50 employees. Coplas...

  • Quality Technician

    23 hours ago


    Sterling Heights, United States Coplas Inc. Full time

    Job DescriptionJob DescriptionCompany Overview: Coplas Inc. an affiliate of Tiercon Corp. is an automotive supplier committed to the design, manufacture and assembly of quality exterior trim and assembled systems used as original equipment in the automotive market. Headquartered in Sterling Heights Michigan, Coplas employs approximately 50 employees. Coplas...

  • Pharmacy Technician

    3 days ago


    Arlington Heights, United States UNITED Pharmacy Staffing Full time

    Pharmacy Technician: LTCLocation: Arlington HtsSchedule: Full Time, AM. No weekends. No holidays.We are seeking professional and skilled Pharmacy Techs, with at least 1 year of prior LTC ExpereinceThe ideal Pharmacy Tech candidate is required to have an active IL license.Pharmacy Technician Responsibilities:Assist with putting away drug inventory.Packing...

  • Pharmacy Technician

    4 days ago


    Arlington Heights, United States UNITED Pharmacy Staffing Full time

    Pharmacy Technician: LTCLocation: Arlington HtsSchedule: Full Time, AM. No weekends. No holidays.We are seeking professional and skilled Pharmacy Techs, with at least 1 year of prior LTC ExpereinceThe ideal Pharmacy Tech candidate is required to have an active IL license.Pharmacy Technician Responsibilities:Assist with putting away drug inventory.Packing...

  • Pharmacy Technician

    12 hours ago


    Arlington Heights, United States UNITED Pharmacy Staffing Full time

    Pharmacy Technician: LTCLocation: Arlington HtsSchedule: Full Time, AM. No weekends. No holidays.We are seeking professional and skilled Pharmacy Techs, with at least 1 year of prior LTC ExpereinceThe ideal Pharmacy Tech candidate is required to have an active IL license.Pharmacy Technician Responsibilities:Assist with putting away drug inventory.Packing...

  • Pharmacy Technician

    2 days ago


    Arlington Heights, United States UNITED Pharmacy Staffing Full time

    Pharmacy Technician: LTCLocation: Arlington HtsSchedule: Full Time, AM. No weekends. No holidays.We are seeking professional and skilled Pharmacy Techs, with at least 1 year of prior LTC ExpereinceThe ideal Pharmacy Tech candidate is required to have an active IL license.Pharmacy Technician Responsibilities:Assist with putting away drug inventory.Packing...

  • Spd Technician

    2 weeks ago


    Arlington Heights, United States Chicago Surgical Clinic Full time

    Job Summary: We are seeking a skilled and knowledgeable Technician to join our team. As a SPD Technician, you will be responsible for all sterile processing at our multispecialty, outpatient surgery center. Your expertise in sterile processing, and aseptic technique will be essential in ensuring accurate and efficient operations. **Responsibilities**: -...

  • Test Technician

    1 month ago


    Arlington Heights, United States Latitude, Inc. Full time

    Job DescriptionJob DescriptionWe are seeking a highly motivated and skilled Test Technician to join our dynamic team. As a Test Technician, you will be responsible for performing a variety of tests, inspections, and troubleshooting procedures on our products to ensure their quality and functionality. The ideal candidate should have a strong technical...

  • Medication Technician

    2 weeks ago


    Arlington Heights, United States Northshore Full time

    GENERAL SUMMARY: Reporting to the assigned Clinical Supervisor, performs prescription refills and medication prior authorizations following designated protocols, under the direction of the Physician (MD) and Registered Nursing (RN). REPRESENTATIVE FUNCTIONS: Refills routine prescription requests following designated prescription refill protocols from...


  • Glendale Heights, United States Medefil, Inc. Full time

    **Summary**: The Quality Assurance Technician performs daily QA activities, provides support and oversight to the Production facility. **Duties and responsibilities associated with the position and detail the activities to be performed**: - Responsible for sampling and inspection of components, labels, and in-process and finished products. - Perform...

  • Sewer Technician

    4 days ago


    Arlington Heights, United States S and J Plumbing Full time

    Job DescriptionJob DescriptionSewer Technician (Residential)Arlington Heights, IL  Have a passion for success? Driven to grow, learn and be the best in the plumbing trade? Desire a growing, family-friendly company to build a long-term career? Look no further! S&J is an employee-focused workplace looking to grown and build their team of professionals!At S&J...

  • Sewer Technician

    1 week ago


    Arlington Heights, United States S and J Plumbing Full time

    Job DescriptionJob DescriptionSewer Technician (Residential)Arlington Heights, IL  Have a passion for success? Driven to grow, learn and be the best in the plumbing trade? Desire a growing, family-friendly company to build a long-term career? Look no further! S&J is an employee-focused workplace looking to grown and build their team of professionals!At S&J...