Sales Coordinator

Sales Coordinator: Full Time - Municipal Grand hotel (opening May 2025)

Management Company: Midnight Auteur

Sector: Luxury Independent Hotel

Property Description: 44-rooms, a restaurant, two bars a pool and delicious cocktails from the founders of Death & Co and The Ramble Hotel

Reports to: General Manager

About Midnight Auteur

Midnight Auteur was born from the successful partnership between The Ramble Hotel in Denver and Death & Co, which began almost six years ago when the storied bar opened its second location in the lobby of The Ramble Hotel. With a shared intention among founders to build and operate hotels that immerse guests fully and seamlessly between social spaces and retreat - offering a setting fit for both celebration and sanctuary - our new hospitality company was created. The cocktail anchored experience at The Ramble Hotel, one in which the lobby is interchangeable with the bar, resulted in numerous accolades and awards, including Esquire's Best Bars in America in 2019, North America's 50 Best Bars in 2022 and noted by Condé Nast Traveler as 'the hotel for people who are sick of other hotels.'

As a company we hold a deep, and slightly obsessive, reverence for the all-day lobby bar, which is really the foundation of Midnight Auteur. We love the idea of immersing our team and our guests in a vibrant, celebratory experience that only a hotel lobby bar can appropriately capture. The community created and hospitality shared over a coffee or cocktail is something we're passionate about, while remaining equally committed to providing a luxury respite for our hotel guests.

Altogether, the Midnight Auteur team is passionate about actively evolving hotel, cocktail and culinary culture, being a progressive and forward-thinking operator, and making a positive impact on its communities. We look forward to hearing from you

Cheers

Our Purpose

We create meaningful experiences and connect people through modern classic hotels, anchored by vibrant bars and restaurants.

Our Niche

We operate luxury, independent hotels. We aim to attract guests (and employees) who appreciate great design, food and drink - hosted within a vibrant environment, rich with local culture and accompanied by warm hospitality.

The Role

The Sales Coordinator plays a pivotal role in driving revenue for the Hotel by managing group room accounts, coordinating VIP media hosting, overseeing large-party restaurant reservations, and supporting small-scale events. As an integral part of the Sales Department, the Sales Coordinator is expected to embody the core values of Midnight Auteur through meticulous attention to detail, efficiency, and genuine care in all aspects of their work.

What You Will Do

Group Room Sales (Approx. 60% of Role)

• Serve as the communication hub for group room sales, responding promptly to incoming calls and email Requests for Proposals (RFPs).
• Prepare professional correspondence, including contracts, banquet event orders, printed menus, and follow-up emails for clients.
• Manage group room blocks from inception to completion, ensuring accurate inventory balancing, communication of cut-off dates, reservation edits, and audits.
• Build and maintain strong relationships with clients and key accounts.
• Input prospects and leads into the database to ensure effective tracking.
• Coordinate preparations for site tours and client events, including conducting the tours personally.
• Collaborate with Front Desk, Front of House, and General Manager teams to distribute Group Room VIP notes and amenities.

Event Coordination

• Act as the communication hub for event sales, responding to calls and email RFPs with professionalism and efficiency.
• Manage business-on-the-books, working closely with clients to meet and exceed their expectations.
• Create and distribute detailed planning communications, including group resumes, banquet event orders (BEOs), and room setups.
• Ensure banquet invoice accuracy, conducting thorough bill reviews after event completion.
• Handle post-event follow-up, such as sending thank-you notes and monitoring satisfaction surveys.

Large-Party Restaurant Reservations

• Collaborate with the Front of House team to manage and convert large-party reservation leads into formal events with food and beverage minimums and pre-fixe menus when applicable.

VIP Media & Influencers

• Coordinate all Media VIP hosting requirements, ensuring clear communication with the property team.
• Execute hosting contracts with social media influencers, establishing expectations and providing detailed guidance to the property team.
• Conduct property tours and orientations to showcase the venue.

Front Desk Assistance

• Participate in cross-training as a Front Desk Agent to provide support during high-demand periods or as needed.

Demonstrate the Core Values of Midnight Auteur:

• Curiosity - We learn and improve through active observation.
• A.B.K - We anticipate, prepare and execute with intention.
• Communication - We remove barriers through purposeful communication.
• Thoughtful - We engage with purpose and care.
• Connection - We build relationships and host with intuition, empathy and transparency.

Desired Career Experiences

• Minimum of 3 years of experience in the hotel industry, with a background in either Front Desk or Sales departments.
• Bachelor's degree or equivalent relevant experience is required.
• Proficiency in English for reading, writing, and verbal communication. A secondary language is a plus but not required.
• Technological literacy is advantageous.

Leadership Attributes

• A Strong Project Manager: Capable of prioritizing, managing, and executing multiple short-term tasks and long-term projects daily with efficiency and speed. "A good decision today is better than a perfect decision tomorrow."
• Hospitable: Embodies a passion for hospitality-defined as "the friendly and generous reception and entertainment of guests, visitors, or strangers." This passion extends to interactions both within and outside the hotel.
• Strong Interpersonal Skills: Builds rapport effortlessly and finds common ground with team members across all departments to foster collaboration and teamwork.

Benefits Highlights

• 50% Paid Medical, Dental and Vision Insurance (Full time employees)
• Short Term Disability Coverage
• Ample Paid-Time-Off
• Eligible to participate in the company 401k program. The company does not currently match contributions.

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