Housing Case Manager

3 weeks ago

Queens, United States HELP USA Full time
Program: Hollis | 203-04 Hollis Avenue, Queens, NY 11412

What You'll Do

As Housing Case Manager for one of our Supportive Housing Programs, you'll report to the Program Director and provide service linkages to benefits; financial assistance; housing court; and, in the off chance a tenant needs alternative housing, housing placement. Working closely with the Employment Specialist, you'll assist in housing stability plans that include increasing income. Additionally, you'll assist tenants with all paperwork associated with applying for and recertifying for benefits for any entitlements for which they are eligible.

Your responsibilities will include:
  • Identify and screen tenants who need assistance with benefits counseling, case management, budget planning, and increasing household income.
  • Liaison between Property Management and Social Service departments on rent collection, rental/utility arrears, evictions, referrals to financial assistance programs, and navigation of NYC's housing court.
  • Develop collaborations and partnerships with community partners, Department of Veteran's Affairs, VET centers, local Adult Day Care centers, and local HRA offices to determine guidelines.
  • Accompany and advocate for clients at entitlement appointments - new and recertification.
  • Fieldwork will be a minimum of twice weekly and then as needed.
You're a great fit for this role if you have:
  • Bachelor's degree in social work or a related field OR equivalent experience and skills.
  • Minimum two years' experience (social services or property management) working with city and federal entities in navigation of the application, approval, and recertification process for government subsidized benefit programs.
  • Strong time management skills.
  • Computer literacy, particularly with Microsoft Office applications.
  • Valid U.S driver's license preferred, but not required.
Veterans and those with veteran services experience encouraged to apply.

We Have GREAT BENEFITS
  • Health insurance through Cigna, including dental and visionwith an optionthat covers entire family with minimal employee contribution.
  • Generous Paid Time Off
  • 401k with Company contribution even if employee doesn'tcontribute.
  • And More
Who We Are

At HELP USA, we work to ensure that everyone has a place to call home. We're one of the nation's largest nonprofit homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facinghomelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.

EOE. A Drug-Free Workplace.

Other details
  • Pay Type Hourly
  • Hiring Rate $20.67
  • Required Education Bachelor's Degree


Apply Now

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