Front Desk Assistant/Data Entry Clerk

2 weeks ago

Jersey City, United States Caring.com Full time

JOB SUMMARY:

The Front Desk Assistant is responsible to complete the job responsibilities stated below in a professional and timely manner. The Assistant will be responsible to assist in the management of the non-clinical aspects of TAP Program.

QUALIFICATIONS:

  • High School Diploma or GED preferred
  • Ability to speak and understand English
  • Phone etiquette - Ability to speak clearly and answer phones in a professional manner
  • Good communication skills
  • Proficient in computer skills
  • Proficient in basic office skills
  • Organized & able to multi-task
  • Reliable
GENERAL RESPONSIBILITIES AND DUTIES:
  • Maintains a working relationship with the program director.
  • Maintains a working relationship with program nursing staff.
  • Maintains a professional relationship with all clients, families, and all service providers.
  • Maintains confidentiality of verbal and written information pertaining to clients, facility operations and other personnel.
  • Maintains client's privacy and dignity.
  • Has a full understanding of fire, emergency and safety procedure.
  • Answers phones, takes messages and makes sure messages are delivered to appropriate personnel.
  • Scanning and copying & filing as directed by the program director.
  • Ensures all clients entering or leaving the program are documented or entered in the electronic system daily.
  • Complete intake form for visitor or call-in requesting information about TAP (name, address, phone number, etc.)
  • Maintain daily census for the program.
  • Will receive Therap training and assist with daily documentation.
  • Will keep the front desk area clean.
  • Abide by established guidelines of the program and governing regulations.
  • Any other responsibilities deemed necessary by the administrator.

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