Current jobs related to IT Support Technician - Birmingham - Christ Health Center

  • Client Support Coordinator

    2 months ago

    Birmingham, Michigan, United States Detroit IT Full time

    Job OverviewSalary: Commensurate with experiencePosition Summary:Detroit IT is seeking a dedicated Service Desk Coordinator to serve as the primary point of contact for all client support inquiries. This role involves acting as an advocate for customers by managing and prioritizing service desk tickets, overseeing service progress, and providing updates on...

  • Client Support Coordinator

    2 months ago

    Birmingham, Michigan, United States Detroit IT Full time

    Job OverviewSalary: Commensurate with experiencePosition Summary:Detroit IT is seeking a dedicated Service Desk Coordinator to serve as the primary point of contact for all client support inquiries. This role is essential in advocating for customers by managing and prioritizing service desk tickets, overseeing service progress, and providing timely updates...

  • Service Desk Support Specialist

    1 month ago

    Birmingham, Michigan, United States Detroit IT Full time

    Job SummaryWe are seeking a skilled Service Desk Technician to provide first and second-tier support for IT end-user-related incidents, service requests, and problems.Key ResponsibilitiesProvide timely and effective support for IT-related issues, including troubleshooting and resolving problems.Act as an escalation point for complex issues and develop...

  • IT Support Specialist

    2 weeks ago

    Birmingham, Michigan, United States Detroit IT Full time

    Job DescriptionDetroit IT is seeking a skilled IT Support Specialist to join their Service Desk team. The ideal candidate will possess excellent problem-solving skills and be able to work effectively in a fast-paced environment.Key Responsibilities:Assist the Service Desk with the packaging and shipping of IT equipment to clients.Support the Service Desk...

  • Desktop Support Technician

    3 weeks ago

    Birmingham, United States Silverlink Technologies LLC Full time

    Tile : Desktop Support TechnicianLocation : Birmingham, AL 35205 (onsite) As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as deskside support...

  • IT Support Solutions Technician

    2 weeks ago

    Birmingham, United States K2 Staffing, LLC Full time

    Summary Our client is a leading technology solutions provider in the Birmingham, AL area, and they are in immediate need of a Help Desk Support Technician Level II+. They offer products and services to organizations across the U.S. They partner with industry leaders such as Microsoft, HPE, Fortinet and others to help companies implement and manage data...

  • Customer Service Engineer

    2 weeks ago

    Birmingham, Alabama, United States IT Concepts Full time

    Job SummaryWe are seeking a highly skilled Customer Service Engineer to join our team at IT Concepts. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their IT needs are met with efficiency and professionalism.Key ResponsibilitiesProvide technical support to customers via...

  • IT Phone Support Technician

    3 months ago

    Birmingham, United States Jack's Family Restaurants Full time

    Job DescriptionJOB SUMMARY We are seeking a Support Technician to join Jack's Family Restaurants support team! This position is responsible for the support of restaurant facilities and technologies (such as point-of-sale systems, kitchen displays, printers, networking, and applications). The ideal candidate will have previous experience with troubleshooting...

  • Service Desk Coordinator

    1 month ago

    Birmingham, Michigan, United States Detroit IT Full time

    Job SummaryDetroit IT is seeking a highly skilled Service Desk Coordinator to provide exceptional customer service and technical support to our clients. As the first point of contact, you will be responsible for creating and prioritizing service desk tickets, monitoring service progress, and communicating on status and resolution of requests.Key...

  • Desktop Support Technician

    4 weeks ago

    Birmingham, United States Apex Systems Full time

    Desktop Support Technician Great opportunity to get your foot in the door and gain some hard to attain technical skills - also, get to work with a well-known company that would enable you to make connections for your next role!Email - jrowell@apexsystems.com to apply Project Overview: Project is ONLY from 11/8-11/23. Candidates will work all 14 days (no time...

  • Desktop Support Technician

    4 weeks ago

    Birmingham, United States Apex Systems Full time

    Desktop Support Technician Great opportunity to get your foot in the door and gain some hard to attain technical skills - also, get to work with a well-known company that would enable you to make connections for your next role!Email - jrowell@apexsystems.com to apply Project Overview: Project is ONLY from 11/8-11/23. Candidates will work all 14 days (no time...

  • Desktop Support Technician

    2 weeks ago

    Birmingham, United States Apex Systems Full time

    Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please email an updated resume to Jordan at jdobrinsky@apexsystems.com if interested and qualified. *Please note that only qualified candidates will be contacted. Position: Desktop Support Technician Location: Birmingham, AL ...

  • Desktop Support Technician

    4 weeks ago

    birmingham, United States Apex Systems Full time

    Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please email an updated resume to Jordan at jdobrinsky@apexsystems.com if interested and qualified. *Please note that only qualified candidates will be contacted. Position: Desktop Support Technician Location: Birmingham, AL ...

  • Desktop Support Technician

    2 weeks ago

    birmingham, United States Apex Systems Full time

    Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please email an updated resume to Jordan at jdobrinsky@apexsystems.com if interested and qualified. *Please note that only qualified candidates will be contacted. Position: Desktop Support Technician Location: Birmingham, AL ...

  • Desktop Support Technician

    4 weeks ago

    Birmingham, United States Apex Systems Full time

    Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please email an updated resume to Jordan at jdobrinsky@apexsystems.com if interested and qualified. *Please note that only qualified candidates will be contacted. Position: Desktop Support Technician Location: Birmingham, AL ...

  • Support Specialist

    1 month ago

    Birmingham, Alabama, United States Dave & Buster Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Support Technician to join our team at Dave & Buster's. As a Support Technician, you will be responsible for ensuring the smooth operation of our games, simulators, and technical equipment. You will also provide exceptional customer service, maintaining a positive and welcoming environment for our...

  • Support Specialist

    1 month ago

    Birmingham, Alabama, United States Dave & Buster Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Support Technician to join our team at Dave & Buster's. As a Support Technician, you will be responsible for ensuring the smooth operation of our games, simulators, and technical equipment. You will also provide exceptional customer service, maintaining a positive and welcoming environment for our...

  • IT Support Specialist

    2 weeks ago

    Birmingham, Alabama, United States Jack's Family Restaurants Full time

    Job Title: IT Phone Support TechnicianJob Summary:We are seeking a skilled IT Support Technician to join our team at Jack's Family Restaurants. As a key member of our support team, you will be responsible for providing technical assistance to our restaurant facilities and technologies, including point-of-sale systems, kitchen displays, printers, networking,...

  • IT Support Specialist

    5 days ago

    Birmingham, Alabama, United States Jack's Family Restaurants Full time

    Job Title: IT Phone Support TechnicianJob Summary:We are seeking a Support Technician to join Jack's Family Restaurants support team. This position is responsible for the support of restaurant facilities and technologies (such as point-of-sale systems, kitchen displays, printers, networking, and applications).Key Responsibilities: Assist in the daily...

  • IT Support Specialist

    1 month ago

    Birmingham, Alabama, United States Jack's Family Restaurants Full time

    Job Title: IT Phone Support TechnicianJob Summary:We are seeking a skilled IT Phone Support Technician to join our team at Jack's Family Restaurants. This role is responsible for providing technical support to our restaurant facilities and technologies, including point-of-sale systems, kitchen displays, printers, networking, and applications.Key...

IT Support Technician

2 months ago

Birmingham, United States Christ Health Center Full time
Christ Health Center is seeking a dedicated and skilled IT Support Technician to join our dynamic team. As an integral part of our IT department, you will play a crucial role in ensuring the smooth operation of our technical infrastructure, providing excellent support to staff, and contributing to our mission of delivering compassionate healthcare to the community.

Summary

The IT Support Technician will provide technical assistance and answers to user's questions, assisting users by troubleshooting problems with computer hardware or software, and provide support in the maintaining of the CH network.

Major Duties & Responsibilities:

• Monitor and respond to all incoming support tickets

• Resolve Tier 1 support tickets as needed by guiding users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions

• Travel to all Christ Health locations periodically to complete IT-related tasks

• Provide support to IT vendors responsible for maintaining CH systems

• Provide support for periodic upgrades/testing that may occur outside normal business hours

• Arranges service by software or hardware vendors to repair or replace defective products

• Assist in acquisition/setup/decommissioning of IT hardware and software

• Assist in the development and distribution of IT-related training materials for end users

• Assist in performing regulatory audits related to IT assets, user permissions, and access

• Assist in IT asset life-cycle management

• Maintain knowledge of technological innovations and trends.

• Each employee of Christ Health Center is vital to providing overall quality care to our patients and may be included in the patient care team and daily huddle when deemed necessary by the Core Care Team.

• Other duties as assigned by the IT Manager

Requirements

Required Skills/Abilities:

• Excellent verbal and written communication skills.

• Excellent interpersonal and customer service skills.

• Professional and pleasant telephone manner.

• Ability to explain technical issues to technical and nontechnical employees and customers.

• Strong analytical and problem-solving skills.

• Proficient with Microsoft Office Suite or related software.

• Proficient with or the ability to quickly learn an array of computer hardware and software.

Education & Experience

• Bachelor's degree in computer science or related field preferred.

• At least three years of experience in customer technical support highly preferred.

Physical Requirements

• Work requires the ability to lift objects weighing up to 20 pounds

• Work requires ability to carry objects weighing up to 20 pounds.

• Work requires ability to sit +/- 90% of the time.

• Work requires ability to stoop and bend, to reach, and grab with arms and hands; manual

dexterity and to communicate with others.

• Work requires proofreading and checking documents for accuracy.

• Work requires ability to use a keyboard and visualize a computer monitor to enter and transform words or data. Specific vision abilities required include close vision and the ability to adjust focus

• OSHA personal exposure risk category I & II

• Airborne personal exposure risk category I (Possible exposure of the healthcare worker to patients capable of transmitting M. tuberculosis). Universal precautions will be adhered to at all times.

Reasoning Ability

The ability to apply general rules to specific problems to produce answers that make sense. The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events) and to convey the information to others.

Cultural Expectations

• Understands Christ Health Center Mission Statement and Values

• Consistently displays Christ Health Center's Mission on a daily basis

• Treats patients, visitors and co-workers with love and respect