Quality Manager

1 week ago

Bradford, United States W R CASE & SONS CUTLERY COMPAN Full time

QUALITY MANAGER PRIMARY FUNCTION: Responsible for directing and supervising a group of employees involved in inspection and quality control procedures about purchased material, in-process material, and finished products to assure that quality standards are achieved. Plan and assign work of subordinates. Analyze facts or circumstances surrounding individual problems to determine what action should be taken within the limits of standard practices. Maintain discipline, morale, and harmonious relations among subordinates. This position also oversees internal & consumers repairs, RMAs, and the Model shop (includes Tony Bose, Bill Ruple, and any other collaboration projects). PRIMARY DUTIES: Ensure a high level of internal and external customer service. Investigate (and correct) customer issues and complaints relating to quality. Supervise workers engaged in inspection and testing activities to ensure high productivity and high technical integrity. Provide technical and statistical expertise to teams. Formulate, document, and maintain quality control standards and on-going control objectives. Ensure quality standards are developed and implements for new product launches. Coordinate objectives with production procedures in cooperation with other managers to maximize product reliability and minimize costs. Create, document, and implement inspection criteria and procedures (incoming, in process, and outgoing). Provide and oversee inspection activity for product throughout production cycle. Apply total quality management tools and approaches to analytical and reporting processes. Maintain active role on internal continuous improvement teams. Design, develop, and implement quality control training programs. Oversee established calibration and testing programs. Lead in the general overseeing of business operations of the keystone business units: Case Repair Center (both internal & consumer), RMA Department, and the Model Shop. Planning for the Model Shop including the prioritization of product samples and quantities to meet marketing and production calendars, maintaining the quality of new product designs, and assessing processes for improvement. Planning for the Case Repair Center to meet the fluctuating demands at specific times of the year, maintaining balance and relationships between Consumer Relations and the Case Repair Center. Direct the Case Repair Center and the RMA Department to maintain issues in production quality, including the collaboration with appropriate teams relevant to the production and correction of work to change, modify, and/or alter current processes for improvement (including quality and efficiency). Improve and assess costs associated with conducting business. Example: Respectful of costs associated with repairs, maintenance of consumer's products, et. al. as well as informative and investigative in the cost reduction and improvements of valid operations associated with new products. Build and maintain relationships between various business segments: Case Repair Center (mending relationships, building trust, warranty satisfaction with marketing relations, quality control, and consuming public.) Model Shop (forming new products that meet company standards in quality and design with operations and marketing teams.) RMA Department (forming efficient and effective repairs, credits, etc. and build customer awareness between quality, operations, customers, marketing, and sales teams.) Maintain the quality of production of new product samples and designs. Manage the workflow and production of the Case collaborations (Tony Bose, Bill Ruple, etc) through scheduling, sampling, and production. Develop, recommend, and implement processes of improvement to the efficiencies of the keystone business units. Manage the workload and processes of Repair, RMA, Mo el Shop, and any collaborations. Troubleshoot area of concerns or issues as they arise. Conduct tours of Case factory as needed. Speak with customers regarding repair issues or customer complaints and provide professional customer support to them. COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position. Teamwork Skills: Coordination, communication, and customer service skills. Product Knowledge: Knowledge of Case products and services. Ability to analyze statistics and other data and to interpret and evaluate results and create reports and/or presentations. Interpersonal Skills: Exhibits care and concern for consumer issues, maintains confidentiality, exhibits tact and diplomacy, understands and practices ethical behavior, remains open to others' ideas and exhibits willingness to try new things. Planning/Organizing: Prioritizes and plans work activities and uses time efficiently. Oral Communication: Speaks clearly and persuasively in positive or negative situations. Written Communication: Reviews and edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information. Quality Control: Demonstrates accuracy and thoroughness and monitors own work to ensure quality. Adaptability: Adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events. Dependability: Is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance. Accuracy: Responsible for collecting and disseminating product, warranty, usage information to consumers. Attention to detail is a must. Leadership: Leadership of department and staff producing bottom line benefits to the employees, department, and company. EDUCATION REQUIREMENTS: Bachelor's Degree in Mechanical or Manufacturing Engineering, Business, or related technical field. Minimum of five years related experience in Quality Control in a manufacturing environment. Minimum of five years supervisory/management experience. Demonstrate proficiency in developing and documenting procedures. Demonstrated Proficiency with Microsoft Office (Outlook, Word and Excel) required. Knowledge of AX or D365 operating system a plus.

  • Quality Manager

    7 days ago

    Bradford, United States WR Case and Sons Cutlery Company Full time

    PRIMARY DUTIES:Ensure a high level of internal and external customer service. Investigate (and correct) customer issues and complaints relating to quality. Supervise workers engaged in inspection and testing activities to ensure high productivity and high technical integrity. Provide technical and statistical expertise to teams. Formulate, document, and...

  • Certified Dietary Manager

    2 weeks ago

    Bradford, Vermont, United States Healthcare Services Group Full time

    About UsHealthcare Services Group (HCSG) is a leading provider of housekeeping, laundry, dining, and nutritional services to the healthcare industry. With over 45 years of experience, we have established ourselves as a trusted partner to thousands of healthcare communities across the country.Our MissionWe are committed to fostering fulfillment in communities...

  • Restaurant Manager

    2 weeks ago

    Bradford, Pennsylvania, United States McDonalds - 3802 Bradford Full time

    About the JobWe are seeking a highly motivated and experienced Restaurant Manager to join our team at McDonald's - 3802 Bradford. As a Restaurant Manager, you will be responsible for leading a team of Department Managers to achieve restaurant goals and maintain high standards of Quality, Service, and Cleanliness.Key ResponsibilitiesLead a team of Department...

  • Certified Dietary Manager

    3 weeks ago

    Bradford, Vermont, United States Healthcare Services Group Full time

    About UsHealthcare Services Group (HCSG) is a leading provider of housekeeping, laundry, dining, and nutritional services to the healthcare market. With over 45 years of experience, we have established ourselves as a trusted partner to thousands of healthcare communities across the country.Our Purpose and ValuesWe are committed to fostering fulfillment in...

  • Nursing Service Manager

    2 weeks ago

    Bradford, Rhode Island, United States Quantum Dynamics Full time

    Nursing Management - Responsible Nursing ProfessionalWe are seeking a highly skilled and conceptually inspired Nursing Management - Responsible Nursing Professional to join our team at Quantum Dynamics. Our goal is to consistently advocate for people in need of help due to their age, illness, disability, or other reasons, regardless of origin, faith, gender,...

  • Master Painter and Finishes Manager

    2 weeks ago

    Bradford, New Hampshire, United States Relax & Company Full time

    Job Title: Master Painter and Finishes ManagerRelax & Company is seeking a highly skilled and experienced Master Painter and Finishes Manager to join our team. As a key member of our painting and finishing department, you will be responsible for overseeing painting projects from preparation to completion, managing a team of painters, and ensuring quality...

  • Safety Manager

    4 months ago

    Bradford, United States Georgia-Pacific Full time

    Your Job  is seeking a Safety Manager to provide presence at our Bradford, PA corrugated facility. Reporting to the Director of Operations, the Safety Manager is responsible for hands on, day-to-day site activities assisting in the development, implementation, and maintenance of the site’s safety program.Our culture is defined by the ™ philosophy...

  • Kitchen Operations Manager

    3 weeks ago

    Bradford, Vermont, United States Global Partners Full time

    Job Overview:Global Partners LP is seeking a highly skilled and experienced Kitchen Manager to oversee the complete kitchen operation from open to close. As a key member of our team, you will be responsible for maintaining a clean and organized kitchen, ensuring strict sanitation standards, and leading a team of kitchen staff.Key Responsibilities:Manage...

  • Kitchen Operations Manager

    3 weeks ago

    Bradford, Vermont, United States Global Partners Full time

    Job Title: Kitchen ManagerWe are seeking a highly skilled and experienced Kitchen Manager to join our team at Global Partners LP. As a key member of our operations team, you will be responsible for overseeing the complete kitchen operation from open to close, ensuring a high level of quality and efficiency in all aspects of food preparation and service.Key...

  • Assistant Retail Manager

    2 weeks ago

    Bradford, Pennsylvania, United States Aldi Full time

    Assistant Retail Manager Job DescriptionAs an Assistant Retail Manager at Aldi, you will play a key role in ensuring the smooth operation of our stores. Your responsibilities will include assisting the store manager with supervising day-to-day activities, managing schedules, and developing operational action plans. You will also be responsible for...

  • Food Service Director

    4 weeks ago

    Bradford, Pennsylvania, United States Aramark Full time

    Job OverviewAramark is seeking a seasoned Food Service Director to lead our culinary operations at a prestigious healthcare facility. As a key member of our team, you will be responsible for planning, administering, and directing all unit activities related to food service.Key ResponsibilitiesOperational Excellence: Deliver strong operational performance by...

  • Safety Manager

    3 weeks ago

    Bradford, United States Georgia-Pacific Full time

    {"title": "Safety Manager", "content": "Job SummaryGeorgia-Pacific is seeking a Safety Manager to provide leadership and direction in the development and implementation of the site's safety program. Reporting to the Director of Operations, the Safety Manager will be responsible for fostering a culture of safety and ensuring compliance with regulatory...

  • Environmental Services Department Manager

    3 weeks ago

    Bradford, Vermont, United States Healthcare Services Group Full time

    About UsHealthcare Services Group (HCSG) is a leading provider of housekeeping, laundry, dining, and nutritional services to the healthcare industry. With over 45 years of experience, we have established ourselves as a trusted partner to thousands of healthcare communities across the country.Our Purpose and ValuesWe are committed to fostering fulfillment in...

  • Assistant Retail Manager

    2 weeks ago

    Bradford, Pennsylvania, United States Aldi Full time

    Job SummaryWe are seeking an experienced and skilled Assistant Retail Manager to join our team at ALDI. As a key member of our store management team, you will be responsible for assisting with the supervision of day-to-day store activities, ensuring overall store performance, and developing operational action plans.Key Responsibilities:Assist the direct...

  • General Dentist

    3 weeks ago

    Bradford Woods, United States Quality Talent Group Full time

    GeneralDentistPittsburghPA$50000Sign onbonus!Weare looking for a General Dentist to join ourteam!WhyHeartlandDentalAsthe leader of your supported officeYou all receive best in class support to provide exceptionallifetime patient care while experiencing unparalleled educationalofferings to enhance your elite clinical skills. You all work in anenvironment that...

  • Construction Manager for High-Voltage Power Line Projects

    4 weeks ago

    Bradford, Rhode Island, United States Stellar Technologies Full time

    About the RoleWe are seeking a highly skilled Construction Manager to join our team at Stellar Technologies. As a key member of our project management team, you will be responsible for the execution of new construction, renovation, renewal, and maintenance projects in the field of substations and switching stations.Key ResponsibilitiesOversee the planning,...

  • Manufacturing Operations Manager

    3 weeks ago

    Bradford, Pennsylvania, United States WR Case and Sons Cutlery Company Full time

    Job Summary WR Case and Sons Cutlery Company is seeking a skilled Manufacturing Supervisor to oversee the daily activities of our fabrication department. As a key member of our team, you will be responsible for coordinating and planning the production process, ensuring timely completion of customer orders, and maintaining a high level of quality control. Key...

  • Nurse Care Manager

    4 weeks ago

    Bradford, Pennsylvania, United States Kaleida Health Full time

    Job Summary:Kaleida Health is seeking a skilled Home Health Nurse to join our team. As a Home Health Nurse, you will play a critical role in coordinating patient care and providing leadership to our healthcare team.Key Responsibilities:Coordinate the total Plan of Care for patients in the Home Care setting, assessing, planning, implementing, and evaluating...

  • Master Painter

    2 weeks ago

    Bradford, New Hampshire, United States Relax & Company Full time

    Job Title: Master PainterWe are seeking a highly skilled and experienced Master Painter to join our team at Relax & Company. As a Master Painter, you will be responsible for overseeing painting projects from preparation to completion, managing a team of painters, and ensuring quality standards are met.Key Responsibilities:Oversee painting projects from start...

  • Food Service Director

    2 weeks ago

    Bradford, Pennsylvania, United States Aramark Full time

    Job DescriptionAramark Healthcare+ is seeking a seasoned professional to lead our food service team at Bradford Regional Medical Center in Bradford, PA. As a Food Service Director, you will be responsible for planning, administering, and directing all unit activities related to food service, ensuring compliance with Aramark Healthcare+ and regulatory agency...