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Host/Hostess at Rivers Casino Pittsburgh
3 months ago
Position Summary: We are seeking a dedicated Host/Hostess to join our team to ensure exceptional guest experiences by managing reservations, providing warm greetings, and maintaining a welcoming atmosphere.
Responsibilities:
- Extend a warm welcome to guests upon arrival and bid them farewell after their dining experience.
- Accompany guests to their tables at a comfortable pace, assisting with seating arrangements.
- Offer quality assurance by wishing guests an enjoyable dining experience.
- Uphold hospitality standards by engaging with guests through eye contact, warm greetings, and friendly conversation.
- Manage incoming calls and reservations promptly and courteously.
- Communicate any special requests, celebrations, or time constraints to the server using approved procedures.
- Execute opening and closing procedures.
- Provide the kitchen and management with information on large parties during meal periods.
- Attend to table setups, ensuring they are properly arranged before seating guests.
- Other duties as assigned.
- 1+ years of experience in a bar, lounge, or full-service restaurant preferred.
- Excellent verbal and written communication skills in English with basic math proficiency.
- Ability to foster positive relationships with team members and other departments.
- Flexible availability, including holidays and varied shifts.
- Ability to successfully complete pre-employment processes.
- Ability to stand, walk, bend, and kneel during shifts.
- Capable of lifting, pushing, and pulling items up to 25lbs.
The above duties and responsibilities are representative. Full job descriptions available upon hire.