Fulfillment Specialist

3 weeks ago

Merriam, United States Macpower Digital Assets Edge Full time
Roles & Responsibilities:
  • Runs high volume printing equipment, which may include high production in a mechanically sophisticated print environment and performs binding and finishing work.
  • Has the ability to setup and run all applications on all equipment.
  • Ensures convenience copiers are working properly, checking for quality via daily inspections.
  • Clears paper jams and informs technicians of specific problems.
  • Performs all repair service on customer copier equipment.
  • Maintains records for management reports and inventories of supplies needed.
  • Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
  • Calculates charges for jobs performed and maintains some billing logs.
  • Responds to and coordinates all service calls required by customer.
  • May perform filing duties in conjunction with specific customer requests.
  • Delivers completed jobs to pre-determined customer locations within and outside of the site.
  • Maintains daily meter and service logs. May travel between customer's buildings.
  • Answers customer questions regarding status or feasibility of job requests.
  • Ensures upkeep of convenience copier areas by keeping neat and well stocked.
  • Performs duties related to the shipping and receiving of materials.
  • May perform meeting room and conference room set ups.
  • May perform building occupant moves within assigned facilities.
  • May perform re-lamping and light maintenance duties as assigned.
  • May perform occasional cleaning duties as needed.
  • May require periodic overtime on nights and weekends, including off-hour emergency response.
  • Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted.
  • Uses all copier equipment, calculator, fax machine, postage meter and some PC.
  • Performs filing duties, which may include 'purging' and archiving old documents.
  • Performs other duties as assigned.
Minimum Qualifications:
  • Requires high school diploma or GED and 2-3 years of related work experience. Some related copy job experience, preferably in a high production, mechanically sophisticated print environment, is preferred.
  • Requires ability to learn complex production and/or communication systems, such as client-specific mainframe applications.
  • MAY require valid driver's license and minimum levels of auto insurance coverage per policy.
  • Provides operations functions in a fulfillment center for one or more of the following areas: operates high volume printing equipment (segment 5) to produce large volume print jobs on a previously calibrated machine, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage.
  • Provides copier maintenance and/or repair of customer site equipment.
  • May also perform bindery, QC and final check, housekeeping, file services, call center representative, and reception, etc.
  • May performs various building support functions related to meeting set ups and light maintenance.

Required Skills:
  • Mail.
  • Shipping.
  • Processing and Printing Jobs.