Home Health Care AdminReceptionist

7 days ago


Roseville, United States ONE FAMILY CARE Full time

One Family Care, LLC believes in strong team effort and meaningful relationships are the keys to moving individuals facing mental illness toward a healthier and more productive life. We maximize the independence of individuals with disabilities through advocacy, peer support, independent living skills training, information and referral, and deinstitutionalization.

Benefits/Perks

Pay: $18.30 - $23.00 per hour

Expected hours: 25 – 45 per week

Simple IRA Matching

Careers Advancement

A diverse workplace

Training/Development

Positively change the lives of individuals and families in our communities

Support a talented team and be a part of a team that supports each other.

Job Summary

We are seeking an experienced Home Health Care Administrator/Receptionist to join our team As our Administrator/Receptionist , you:

will be the first point of contact for our clients and visitors

You will be responsible for managing front desk operations, handling administrative tasks, and providing support to our team

Your role is crucial in ensuring that our office runs smoothly and that our clients and staff receive the support they need

Answer and direct phone calls, take messages, and handle inquiries efficiently

Schedule client appointments and coordinate staff assignments as needed

Manage and maintain client records, ensuring accuracy and confidentiality

Assist with billing, invoicing, and other financial tasks as required

Handle incoming and outgoing mail, packages, and deliveries

Order office supplies and ensure the office is well-stocked and organized

Assist with the preparation of reports, presentations, and other documents

Coordinate meetings, take minutes, and distribute them to relevant parties

Support the management team with various administrative tasks and special projects

Ensure compliance with office policies and procedures, including HIPAA regulations

Responsibilities

Create and implement both short and long-term goals for the company and the front desk staff

Handle scheduling and time off requests for staff working the front desk

Set a service standard and lead by example, providing exceptional customer service to all guests

Manage training of new and existing staff members to ensure everyone understands the expectations set forth for them

Work closely with the rest of the team to provide the highest level of customer service

Coordinate with staff and the community to create partnerships and host events

Qualifications

High school diploma or equivalent; additional education or certifications in office administration or healthcare is a plus.

Previous experience as a receptionist, administrative assistant, or in a similar role, preferably in a healthcare setting

Strong organizational skills with attention to detail and the ability to multitask

Excellent communication and interpersonal skills, with a customer service-oriented mindset

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with electronic health records (EHR) systems

Ability to handle sensitive information with confidentiality and professionalism

Positive attitude, strong work ethic, and ability to work well both independently and as part of a team

Knowledge of home health care industry practices and terminology (preferred but not required).

One Family Care LLC is an EEO/AAP employer. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity and respect. Veterans are encouraged to apply


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