Night Audit

2 weeks ago

Charlottesville, United States LTD Hospitality Full time

LTD Hospitality Group is seeking highly motivated individuals with expertise in effective and efficient hotel operations. Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive within LTD's growing portfolio of properties, we have an immediate opening for you to join our team as a Night Auditor

The Night Auditor will be responsible for the total desk operation during the hours of 11:00pm to 7:00am and keeping the managers informed of any guest complaints or situations that need immediate attention. Key job duties of a Night Auditor include:

  • Handle guest check-ins and checkouts efficiently and in a friendly and professional manner.
  • Organize shift and review remaining reservations that are to arrive. Verify that all updated contingency reports have been run.
  • Verify GTD no-shows and complete walked guest report and put a copy in immediate supervisor's box.
  • Ensure credit card draft capture is in balance.
  • File credit cards, keys and completed reports.
  • Complete the express checkout envelopes and have the Night Housekeeping / Security Aide delivers to the guestrooms
  • Assist guests with general services such as check cashing, making change, and answering any general questions pertaining to such things as hotel services, shopping, dining, entertainment, and travel directions.
  • Ensure Property Management System is backed up nightly on designated tape and stored in the safe.
  • Ensure that all wake up calls are handled promptly and properly.
  • Complete a "person in charge" security report identifying any unusual events and place on the General Manger's desk for review.
  • Receive and transmit mail, phone, and written messages for guests.
  • Post room charges, food & beverage charges, phone charges, compute guest bills (individual, group masters, and city ledger accounts) using PMS, collect payment and make change for hotel guests following all cash handling procedures as required by LTD.
  • Balance accounts to zero as well as all restaurant credit card accounts. Balance all rebates, paid outs, and miscellaneous charges and attach calculator tape to each. Inform management of any discrepancies.
  • Complete daily revenue report accurately and input daily summary records and same day selling strategy report.
  • Prepare AM Housekeeping Status Report recording same day checkouts, ready rooms and rooms temporarily out of order. Prepare Newly Vacated Rooms report for Housekeeping showing early departures.
  • Report to AM associate at the end of your shift, reporting any unusual conditions and occurrences.
  • Monitor graveyard Night Housekeeping / Security Aide to ensure the assigned duties are completed.
  • Represent the Hotel in regard to guest complaints and situations that require immediate attention.
  • Other and all duties, projects, and tasks as assigned.
Required Knowledge, Skills and Abilities (KSAs)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of the knowledge, skills and or ability required for this position.
  • Must have prior Front Desk Experience.
  • Minimum of a High School Diploma and some college preferred.
  • Must be able to work a flexible schedule which includes evenings, weekends and holidays.
  • Must have a good command of the English language and be able to read, write and speak English fluently.
  • Must have solid computer skills to include core Microsoft applications and any additional brand specific applications as needed.
  • Must have sold math skills.
  • Ability to lead, train, and motivate team members.
  • Strong communication and problem solving skills.
  • Must possess solid relationship-building skills, people focused, highly organized and guest centric.
  • Must have reliable transportation.
LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags.

LTD's core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness.

The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects.

Benefits:
  • Medical, Dental, Vision & 401 (k) with company match
  • Voluntary Short Term
  • Life & Accidental Death Insurance
  • Hotel Discounts
  • Paid Time Off
  • Training and Development Opportunities and Much More


For more information about joining the LTD family, please visit www.ltdhospitality.com . We look forward to hearing from you

Compensation: $16.00 per hour

BE A PART OF SOMETHING GREAT

We are a family company. Our strength is in our people, and we are proud to have built a team dedicated to excellence and service. Opportunity is one of our core corporate values. That's why we believe in giving members of the LTD team their own opportunities to grow and advance in their careers, with exciting new initiatives happening all of the time.
CURRENT OPENINGS

LTD Hospitality Group is currently seeking qualified candidates with a passion for the hotel business. Those willing to share our dedication to exceptional customer service should apply.

  • Night Audit

    1 month ago

    Charlottesville, United States LTD Hospitality Full time

    LTD Hospitality Group is seeking highly motivated individuals with expertise in effective and efficient hotel operations. Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive within LTD's growing portfolio...

  • Night Auditor

    3 days ago

    Charlottesville, United States Oakhurst Inn Full time

    As a Guest Service Representative conducting Night Audit, you would be responsible for handling the responsibilities of the Guest Service Representative and Accounting duties. The Night Auditor oversees the auditing, posting, and balancing of the daily financial transactions to support the Hotels continuing efforts to deliver outstanding guest service and...

  • Night Auditor

    6 days ago

    Charlottesville, United States Oakhurst Inn Full time

    As a Guest Service Representative conducting Night Audit, you would be responsible for handling the responsibilities of the Guest Service Representative and Accounting duties. The Night Auditor oversees the auditing, posting, and balancing of the daily financial transactions to support the Hotel's continuing efforts to deliver outstanding guest service and...

  • Night Auditor

    3 weeks ago

    Charlottesville, United States Donohoe Companies Full time

    We are always looking for the most qualified and experienced professionals in the industry. We invite you to view our current career opportunities and apply. INCOME AUDITOR Position Summary: The Night Auditor is responsible for auditing, balancing, and consolidating departmental ledger accounts, prepare various hotel operating reports, and handle the...

  • Night Auditor

    1 month ago

    Charlottesville, United States Donohoe Companies Full time

    We are always looking for the most qualified and experienced professionals in the industry. We invite you to view our current career opportunities and apply. INCOME AUDITOR Position Summary: The Night Auditor is responsible for auditing, balancing, and consolidating departmental ledger accounts, prepare various hotel operating reports, and handle the...

  • Night Auditor

    2 weeks ago

    Charlottesville, United States Donohoe Companies Full time

    We are always looking for the most qualified and experienced professionals in the industry. We invite you to view our current career opportunities and apply. INCOME AUDITOR Position Summary: The Night Auditor is responsible for auditing, balancing, and consolidating departmental ledger accounts, prepare various hotel operating reports, and handle the...

  • Night Auditor

    5 days ago

    Charlottesville, United States Schulte Companies Full time

    DescriptionGraduate Hotels®, is seeking a Night Auditor to join Graduate Charlottesvilleand its brilliant team of hospitality enthusiasts.Graduate Hotels creates authentic, spirited spaces that connect travelers, students and locals alike. Through thoughtfully curated design, creative F B and community-focused events, we create hotels worthy of their...

  • Assistant General Manager

    3 days ago

    Charlottesville, United States Fairfield Inn & Suites by Marriott Full time

    **JOB DESCRIPTION** Daly Seven is currently seeking an Assistant General Manager for our Fairfield Inn & Suites Charlottesville, Virginia location. - Directly supervise the Front Desk Staff and operations - Greet guests, function as desk clerk when needed, train desk clerks and auditors, - handle guest complaints, establish and maintain reservations. -...

  • Assistant Front Office Manager

    5 days ago

    Charlottesville, United States Kimpton Hotels Full time

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then,...

  • Overnight Front Desk Agent

    6 days ago

    Charlottesville, United States Keswick Hall and Golf Club Full time

    The Overnight Front Desk Agent is responsible for ensuring the accurate and timely completion of all front desk and accounting functions during the overnight shift. This position requires exceptional attention to detail, strong organizational skills, and the ability to work independently. The Overnight Front Desk Agent plays a critical role in providing...

  • Assistant Store Manager

    4 days ago

    Charlottesville, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...

  • Store Team Leader

    2 weeks ago

    Charlottesville, United States L.L.Bean Inc. Full time

    We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. Come join us. Because on the inside we’re all outsiders. And if it’s outside, we’re all in. L.L.Bean is currently searching for a Retail Operations Store Team Leader to join our team in The Shops at Stonefield Retail Store, located in...