Host/Hostess

3 weeks ago

Kansas City, United States Plate Restaurant Group Full time

If you have a great attitude and are comfortable in a fast-paced environment, you're perfect for this role Our Brookside Location is Hiring.

Here is an example of such work description:

*Relate with guests when they arrive and when they are leaving
*Thank guests for their patronage when they are leaving
*Communicate with guests while they wait for their drink and food order
*Ensure complete and consistent cleanliness of the host area
*Be available to answer calls and to greet guests
*Provide assistance to servers
*Supervise Open Table efficiently and oversee clients seating arrangements
*Handle clients amicably and with understanding whether they have reservation or not
*Make great and impressive first impression on clients
*Schedule reservation for guests both in person and over the phone
*Communicate with supervisors or management on any issue related to customers
*Handle all cases related to guest courteously and professionally
*Maintain diplomacy while relating with clients.
*Working experience in related fields, like hospitality industry or hotel, is added advantage
*Possess IT skills in MS excel and MS Word
*Possess top-notch communication skills in the local language, both in written and verbal forms
*Ability to properly maintain inventory
*Possess competence at filling all guests' supplies
*Ability to manage complaints tendered by clients
*Ability to relate well with other members of staff towards excellent service delivery to clients
*Ability to maintain consistent cleanliness of the dining room serving stations
*Ability to answer telephone calls in the most diplomatic and soothing manner
*Possess excellent knowledge of room, restaurant and bars services
*Ability to address all issues related to guest's service.

Job Types:

Full-time, Part-time

Salary: Up to $18.00 per hour (depending on experience)

Benefits:


Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance

Physical setting:


Fine dining restaurant
Upscale casual restaurant

Shift:


8 hour shift
Day shift
Night shift

Weekly day range:

Some Weekend availability
Ability to commute/relocate:

Brookside, MO Reliably commute or planning to relocate before starting work (Required)

Experience:


Customer service: 2 years (Preferred)
Work Location: One location

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