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Multiyear ServiceNow Development

4 months ago


Harrisburg, United States CapB InfoteK Full time

Job duties for this position include: configuring enterprise software, providing technical assistance, conducting system testing, writing functional specification documents, developing end user procedures, providing end user support, and business process reengineering

We are seeking a resource with a minimum of five (5) years of expertise in as many of the following products/platforms/activities as possible:
•    ServiceNow configuration / development / end-user support
•    Syclo Work Manager
•    Mobility Platform (SMP 3.0 SP07)
•    AgileAssets Sign Management
•    AgileAssets Pavement Management
•    SAP Plant Maintenance (PM)
•    SAP Linear Asset Management (LAM)
•    OnBase DMS from Hyland Software (11.0.1.560 SP1)
•    OnBase Archivelink for SAP
•    OnBase Document Management
•    experience using ServiceNow (changing ticket status, maintaining work notes, generating tasks, etc)
•    OnBase experience including form design and workflow configuration
•    experience with test planning, script maintenance, and test result tracking using Azure DevOps
•    developing / creating documents in UPerform
•    Ability to express complex technical concepts effectively, both verbally and in writing
•    Ability to write business and technical specifications according to defined and established methodology and standards

We are especially interested in individuals with certifications in any of the following:
•    ServiceNow certification
•    Agile Development Methodology
•    Scrum Master certification
•    ITIL v3/v4 certification
•    ITIL Foundation Certification in IT Service Management

The Work Environment for this resource will be:
•    Work hours will fall within 7am - 5pm EST (under normal circumstances)
• Remote only work until at least June 30, 2021 after which, on premise requirements are negotiable