Network Engineer I

1 week ago


Rye Brook, United States Ithaca City School District Full time
PRIMARY PERFORMANCE RESPONSIBILITIES:
  • Installs and relocates hardware and software of network equipment, including assembly, configuration and transport, in accordance with established procedures and instructions.
  • Assists with configuration of switching, wireless, voice over IP, and other network equipment.
  • Performs moves, adds, and changes to access switches, VoIP phones, wireless access points and other network equipment.
  • Monitors and responds to potential networking issues, including verifying power to routers, switches, voice over IP, and other networking equipment.
  • Performs periodic preventative maintenance in accordance with manufacturer recommendations and departmental standards.
  • Prepares network and associated equipment for installation.
  • Modifies, updates or replaces internal network equipment parts as required. Modifies, updates or replaces network equipment software as required.
  • Performs lifecycle management of relevant systems including inventory, asset identification, documentation and asset retirement.
  • Lifts network equipment that may weigh as much as 50 lbs. to place in, arrange around, or remove from the workplace for set-up, installation, repair, maintenance, de-installation, or retirement of network equipment.
  • Responsible for logging and responding to network equipment related incidents using Enterprise Service Desk software and performs the appropriate action to resolve the problem.
  • Responds to and remediates various networking issues, such as troubleshooting wireless LAN connectivity problems. Assists internal and external customers with network connectivity issues, as necessary.
  • Informs supervisor as to the status of all operational issues and any necessary changes according to department change management process.
  • Performs diagnoses of failures to determine whether they are induced by network software or hardware. Notifies appropriate Information Technology staff of software or hardware failures and performs diagnostics.
  • Works with and assists contract and vendor supplied personnel engaged in the installation, maintenance and repair of network hardware and software.
  • Creates and maintains network documentation throughout the use of industry standard productivity suites. Creates and maintains operating records and prepares routine operating reports.
  • Manages inventory of network and associated equipment.


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