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Lead Pharmacy Technician

1 month ago

Ohio City, United States AnewHealth Full time
AnewHealth is one of the nation's leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs-wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.

Job Details

The Lead Pharmacy Technician roles were created to provide growth opportunities for current ExactCare Pharmacy Technicians that have displayed dedication to enhancing their skill set. These individuals will serve as the subject matter expert of their designated pharmacy team. They will work alongside the Pharmacy Managers to drive and support department efficiencies.

In this role, the expectation is to act as a leader. This includes, but is not limited to, living by example and supporting company and department goals. As well, the Lead Technician will demonstrate their ability drive results and achieve a consistent standard of work from the pharmacy team.

Responsibilities
  • Subject matter expert within CARE to follow up on the following:
    • High effort/complex cases (Patient Restart, billing investigation etc.)
    • Exceptions for incomplete patient profiles
    • New patient onboarding on hold home, Care follow up temp hold
    • Short supply/stat queue
    • New/Existing patient profile prep
    • Refill to soon/permanent off cycle queue
    • Queue rejects
    • Shipped not billed queue
  • Creating, Interpreting, Monitoring of salesforce reports and following up (multiple orders report, payments, meds entered on hold, operator hold time/follow up)
  • Ability to prepare, monitor and follow up with technician schedules
  • Demonstrates superior written and verbal skills to collaborate with internal partners and resolve patient issues
Qualifications
  • No active performance management or corrective action
  • 6 months tenure with ExactCare Pharmacy with 6 months spent in current role
  • Preferred Certified Pharmacy Technician for ExactCare Pharmacy
  • Previous management/leadership experience preferred; ability to provide feedback, hold teams accountable to standards


AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.