Host/Hostess - Vast Restaurant
2 days ago
Job Type
Full-time, Part-time
Description
HOST/HOSTESS
DEPARTMENT: Food and Beverage
REPORTS TO: Restaurant Manager
STATUS: Non - Exempt
POSITION SUMMARY:
The Host/Hostess is an essential member of the team dedicated to providing exceptional quality and service to our guests. By nature of the position, the host/hostess is the guest's first impression of the restaurant. This position is responsible for welcoming guests graciously with eye contact and a smile, then promptly and courteously accommodating the guests' needs. Hosts/Hostesses remain friendly and engaging, all while calculating table turn times, managing reservations and the waiting list, communicating guest request and preferences with servers and manager, answering the phone, and actively anticipating seating delays.
RESPONSIBILITIES:
• Monitors guests entering and exiting dining area. Graciously greets guests upon their arrival. Maintains an accurate, fair and up-to-date waitlist and seating chart. Informs guests when their table is ready. Escorts guests to their seats, provides menus to guests, and informs them of the name of their server.
• Utilizing Open Table, the Host/Hostess takes reservations, reviews the daily reservation book, and has the ability to seat guests without reservations.
• To maximize guest service, must have a complete working knowledge of the menus and what is unavailable for that day. Must also be familiar with frequent guests and know their names and preferences.
• Responsible for directing the seating rotation within the restaurant to ensure a smooth work flow. Must be familiar with server stations, their daily assignments, their personal timing patterns and their maximum workload capacity. Must be able to balance the customer flow among the service stations, taking into account requests for a particular table or server, depending on availability.
• Oversees the general functioning of the dining room during the meal service period, relaying information to service personnel, requesting feedback from guests as to their satisfaction, making adjustments when and where necessary. Ensures a congenial dining room atmosphere.
• Responsible for answering dining room telephone, taking reservations over the telephone and taking messages for staff.
• Handles all guest service issues in an immediate and gracious manner. Responds promptly and appropriately to guest service issues and reports the situation to the Restaurant Manager on Duty.
• Completes table checks when assigned and responsible for operation of cash register. Reconciles cash till at start and close of shift. Follows all Company accounting and cash handling policies.
• Maintains cleanliness of workstation and surrounding areas.
• Ensures that someone is always present at the host stand.
• Communicates guest preferences to the service team verbally and through printed chits.
• Proactively notifies management of any possible seating delays.
• Assists with the duties of servers and bus persons, such as securing a food or beverage item for a patron, resetting a table for reuse, etc., as the customer traffic flow allows, ensuring the maintenance of food service effectiveness and efficiency. Handles side duties within each shift.
• Wears required uniform and meets Company grooming/dress policies.
• Conduct oneself in a professional manner with the awareness that all actions and communications are within guest view.
• Maintains communication and teamwork with all co-workers and supervisors.
• Adheres to all Company/department procedures, policies, expectations and quality standards.
•
KNOWLEDGE, SKILLS AND ABILITIES:
• Fluency in reading, writing, and spoken English.
• Excellent personal presentation and interpersonal skills.
• Ability to communicate effectively with guests, co-workers, and supervisors.
• Ability to think and communicate clearly, organize and prioritize in high pressure situations.
• Basic knowledge of the restaurant's menu, ingredients, and cooking techniques, as well as knowledge of the details of our property and upcoming events.
• Knowledgeable of basic sanitation.
• Knowledgeable of computer operations and ordering procedures.
• Ability to absorb large amounts of information quickly: service procedures, menus, and dining room floor plan, register operation.
• Able to successfully multitask.
• Ability to maintain excellent attendance and punctuality. Ability to work all shifts, weekends and holidays.
•
PHYSICAL DEMANDS:
• Ability to walk and stand throughout an eight-hour shift.
• Ability to lift, balance and carry large, oval Dining Room service trays.
• Must have the ability to lift trays, soiled dish bins, etc., of up to 40 pounds in weight.
EXPERIENCE:
• Previous restaurant serving and/or customer service experience.
REQUIRED PERSONAL PROTECTIVE EQUIPMENT:
• Closed toe, non-canvas and non-skid soled shoes.
-
Host/Hostess - Front of House
8 hours ago
Oklahoma City, Oklahoma, United States Vast Restaurant Full timeJob Title: Host/HostessAt Vast Restaurant, we are seeking a highly skilled and experienced Host/Hostess to join our team. As a Host/Hostess, you will be the first point of contact for our guests, setting the tone for their dining experience.Key Responsibilities:Welcoming guests and ensuring a smooth and efficient seating processManaging reservations and the...
-
Dishwasher - Vast Restaurant
1 day ago
Oklahoma City, Oklahoma, United States Vast Restaurant Full timeJob SummaryWe are seeking a reliable and detail-oriented Dishwasher to join our team at Vast Restaurant. As a key member of our kitchen staff, you will be responsible for maintaining the cleanliness and organization of our dish area, ensuring a safe and healthy environment for our guests and staff.ResponsibilitiesClean and sanitize dishes, utensils, and...
-
Dishwasher - Vast Restaurant
2 weeks ago
Oklahoma City, United States Vast Restaurant Full timeJob DescriptionJob DescriptionDescription:POSITION SUMMARY:Performs a variety of janitorial and utility duties to ensure safety and cleanliness of assigned areas while performing excellent teamwork and guest service.RESPONSIBILITIES:· Sweeps and mops floors. Cleans walls and floor mats.· Removes refuse, cleans trash containers and maintains the loading...
-
Restaurant Host/Hostess
4 weeks ago
Park City, Utah, United States HYATT Hotels Full timeRestaurant Host/Hostess Opportunity at Hyatt HotelsAt Hyatt Hotels, we're committed to delivering exceptional guest experiences. As a Restaurant Host/Hostess, you'll play a vital role in creating a warm and welcoming atmosphere for our dining guests.Key Responsibilities:Welcome and greet guests, both on the phone and in person, setting the tone for a...
-
Lead Host/Hostess
1 day ago
Oklahoma City, Oklahoma, United States Melting Pot Full timeLead Host/Hostess Opportunity at The Melting PotWe are seeking a highly skilled and experienced Lead Host/Hostess to join our team at The Melting Pot, a high-end restaurant in the heart of Bricktown. As a Lead Host/Hostess, you will play a pivotal role in ensuring our guests have an exceptional dining experience.Key Responsibilities:Guest Experience: Warmly...
-
Restaurant Host/Hostess
3 weeks ago
Park City, Utah, United States Hilton Hotels & Resorts Full timeRestaurant Host/Hostess Job DescriptionWe are seeking a skilled Restaurant Host/Hostess to join our team at Hilton Hotels & Resorts. As a key member of our hospitality team, you will be responsible for providing exceptional guest service and ensuring a seamless dining experience for our guests.Key Responsibilities:Welcome and greet guests upon arrival,...
-
Host/Hostess - OKLAHOMA
3 months ago
Oklahoma City, United States Melting Pot Full timeDescription Are you fun? Do you enjoy people? Do you love teamwork? If you said yes, this is the hosting position for you!!! A Host/Hostess presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host/Hostess also greet Guests upon arrival, inform Guests of their wait time, enter Guest names into...
-
Host/Hostess - OKLAHOMA
5 months ago
Oklahoma City, United States Melting Pot Full timeAre you fun?Do you enjoy people?Do you love teamwork?If you said yes, this is the hosting position for you!!!A Host/Hostess presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host/Hostess also greet Guests upon arrival, inform Guests of their wait time, enter Guest names into the computer...
-
Restaurant Host/Hostess
4 weeks ago
Park City, Utah, United States HYATT Hotels Full timeRestaurant Host/Hostess OpportunityAt HYATT Hotels, we're seeking a skilled Restaurant Host/Hostess to join our team. As a key member of our dining experience team, you'll be responsible for creating a warm and inviting atmosphere for our guests.Key Responsibilities:Welcome and greet guests, both on the phone and in person, to create a positive first...
-
Restaurant Operations Manager
4 weeks ago
Oklahoma City, Oklahoma, United States Vast Restaurant Full timeRestaurant Operations ManagerVast Restaurant is seeking a highly motivated and experienced Restaurant Operations Manager to oversee the daily operations of our upscale restaurant. The ideal candidate will have a passion for providing exceptional customer service and a strong background in the food and beverage industry.Key Responsibilities:Supervise and...
-
Restaurant Host/Hostess
1 month ago
Kansas City, Missouri, United States LH KC Operating Company, LLC Full time**About Loews Hotels & Co**Loews Hotels & Co is a leading hospitality company that operates a portfolio of upscale hotels across the United States. Our commitment to excellence and customer satisfaction has earned us a reputation as one of the top hotel chains in the industry.**Job Summary**We are seeking a highly motivated and experienced Restaurant...
-
Fine Dining Restaurant Manager
3 weeks ago
Oklahoma City, Oklahoma, United States Vast Restaurant Full timeRestaurant Supervisor Job DescriptionVast Restaurant is seeking a highly skilled and experienced Restaurant Supervisor to oversee the daily operations of our upscale dining establishment.The ideal candidate will possess a strong background in the food and beverage industry, with a proven track record of providing exceptional customer service and leading...
-
Host/Hostess
3 weeks ago
Panama City, United States Red Lobster Full timeTitle:Host/HostessJob Description: Job OverviewDo you delight in making lasting impressions? Join the Red Lobster family as a Host/Hostess where your goal is to make the beginning and end of each guest’s dining experience nothing less than extraordinary. Responsibilities will include greeting our guests with friendly conversation, and using a seating...
-
Host/Hostess
3 weeks ago
Panama City, United States Red Lobster Full timeTitle:Host/HostessJob Description: Job OverviewDo you delight in making lasting impressions? Join the Red Lobster family as a Host/Hostess where your goal is to make the beginning and end of each guest’s dining experience nothing less than extraordinary. Responsibilities will include greeting our guests with friendly conversation, and using a seating...
-
Host/Hostess
2 months ago
Traverse City, United States Great Wolf Lodge Full timePay: $14.25 per hour At Great Wolf, the Host/Hostess is the first impression for guests in their dining experience and is critical to ensuring all feel welcomed. The Host/Hostess is responsible for greeting guests, escorting them to tables, and monitoring their needs throughout service.Essential Duties & ResponsibilitiesWelcomes patrons and escorts them to...
-
Restaurant Lead Host/Hostess
1 month ago
Park City, Utah, United States Waldorf Astoria Hotels & Resorts Full timeLead Restaurant Host/Hostess Opportunity at Waldorf Astoria Hotels & ResortsWe are seeking a highly skilled and experienced Lead Restaurant Host/Hostess to join our Food and Beverage Team at Waldorf Astoria Park City. As a key member of our team, you will be responsible for providing exceptional guest service and ensuring a seamless dining experience for our...
-
Garcia's Mexican Restaurant Host/Hostess
4 weeks ago
Arizona City, Arizona, United States Quail Springs Culinary Full timeQuail Springs Culinary is seeking a skilled and enthusiastic Host/Hostess to join our team at Garcia's Mexican Restaurant. As a Host/Hostess, you will be responsible for creating a warm and welcoming atmosphere for our guests, ensuring a seamless dining experience from the moment they arrive to the moment they leave.Key Responsibilities:* Greet and seat...
-
Host/Hostess
3 weeks ago
Garden City, Michigan, United States True Food Kitchen Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Host/Hostess to join our team at True Food Kitchen. As a Host/Hostess, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.Key ResponsibilitiesWelcome and greet guests upon arrival, ensuring a warm and inviting atmosphere.Manage the front...
-
Restaurant Host/Hostess, Powder Restaurant
3 weeks ago
Park City, United States Hilton Hotels & Resorts Full time. As a Restaurant Host/ Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel"s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would Restaurant, Hostess, Powder, Hospitality, Hotel
-
Host/Hostess
1 day ago
Plain City, Ohio, United States Dutchman Hospitality Group Full timeJoin Our Team at Der Dutchman RestaurantWe are seeking a friendly and professional Host/Hostess to join our team at Der Dutchman Restaurant in Plain City. As a Host/Hostess, you will be the first point of contact for our guests and will be responsible for ensuring a warm and welcoming atmosphere.What We OfferA competitive hourly rate of $11.00A free...