Operations Manager, Princeton

4 weeks ago


Jersey City, New Jersey, United States Hermès Full time
Job Description

The Team:

The Hermès Princeton Boutique opened in 2024 and focuses on providing extraordinary service to clients as a

part of the Northern Region. This position will report to the Managing Director and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.

The Opportunity:

The Operations Manager is responsible for overseeing all operational functions which may include inventory control, housekeeping, maintenance and selling service associates. This position is responsible for adhering to P&L budget for all operational areas. The Manager of Operations communicates trains and implements all company policies and ensures compliance. The Operations Manager will create efficient processes, set parameters and implement directives to support operational efficiency and growth.

All other duties as assigned by the supervisor.

About the Role:
  • Manages shipping and receiving department. Assess actions to be taken with receiving issues. Ensure the timely movement of merchandise and adherence to all procedural guidelines including but not limited to transfers, RTVs, damages, negative on hands etc. Through management of inventory control associates and other operational staff, ensure the organization and efficient operation of all back of house space.
  • Takes part in all managerial responsibilities for efficient running of the business inclusive of overseeing and validating cash handling procedures are respected, appropriately documented and reported to Managing Director. Operations Manager will contribute and work in tandem with retail management team as needed and in fair rotation. Operations Manager will also assist in the absence of Managing Director and Floor Directors during Podium, vacations or in the absence of the Assistant Manager or Selling Supervisor.
  • Ensure workflow of all after-sales service and craftspeople/tailors if applicable.
  • Performs and prepares for all inventories and cycle counts, including reconciliations of stock discrepancies. Performs stock adjustments.
  • Liaison with corporate construction and maintenance department and outside vendors with regards to any maintenance needs. Ensure building and store are maintained to company standard and all issues are addressed in a timely manner.
  • Ensure functionality of all IT and phone system by communicating with corporate contacts and securing resolutions.
  • Acts as a liaison with outside vendors for monthly need and or special events.
  • Partners with Managing Director to manage operational team and vendors ensuring appropriate scheduling training and coaching. Manages E-time and keeps accurate record of vacation and time and attendance with HR. This includes all SSA's, housekeeping, shipping and receiving, asset protection guards and after sales staff as appropriate for the location.
  • Coordinates and prepares evacuation drills and provides training to team with regards to emergency response preparedness.
  • Responsible for and oversees all operations and after-sales supply orders.
  • Oversees all Staff Sales
  • Trains staffs to ensure compliance with all operational policies and procedures ensuring policies are thoroughly communicated to all staff in a timely manner.
  • Recruits and maintains an active talent bank for any operational positions.
Supervisory Responsibility:
  • YES
Supervises Inventory Control and SSA.

Budget Responsibility:
  • YES
Budget guidelines are set annually. The Operations Manager will be directly involved with budget expectations with regards to selling supplies, cleaning and maintenance contracts, guard service, repairs, rental equipment and kitchen supplies. They will work within the confines of the budget in partnership with the respective corporate departments. The Operations Manager should identify areas for cost efficient and minimize costs when possible.

Decision Making Responsibility:
  • YES
Assess when general repairs need to be made to the building and when electronic equipment should be upgraded or replaced in partnership with corporate offices. Determine actions to be taken when receiving issues with negative on hands. Responsible for deciding when supply orders need to be placed. Implement efficient work flow processes for after-sales tracking.

About You:
  • 3+ years of retail management experience in a similar role; prior experience in a luxury environment preferred.
  • Proficient shipping and receiving experience.
  • Excellent computer skills and proficient in MS Excel, Word and PowerPoint.
  • Excellent communication skills both verbal and written.
  • Strong POS and phone systems knowledge.
  • Extensive building maintenance experience.
  • Must work well under pressure and have the ability to multi-task with accuracy.
  • Acute interpersonal skills and a collaborative management style.
  • Familiarity with international parent companies a plus.
  • Ability to lift between 0-25 lbs. without assistance.
The range for this position is $73,713.75 - $93,600.00 annually. Actual rates are determined based on the job, location, and individual experience.

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

Company Overview

Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.

An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.

At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films "Footsteps Across the World" available on our website. Link here.

Our Commitment

Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.

At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.

We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at ccpa@hermes.com. Please do not submit resumes or applications to this email address.

  • Jersey City, New Jersey, United States Donato Technologies Inc Full time

    Greetings from Donato Technologies Inc. We have an immediate opening with my client. If you are looking for a new project, please send me a copy of your updated resume Title: Java ArchitectLocation: Princeton, NJ (5 Days Onsite)Job Description:Technical Skills: (~15 years' experience)Strong Java and Micro services development experience Expertise in Azure,...


  • Jersey City, New Jersey, United States Fox Rehabilitation Full time

    Make an Impact on our Geriatric Community Our team is growing, and we're looking for top caliber Physical Therapist Assistants to join us in Princeton, NJ and the surrounding area. We're FOX Rehabilitation, a multi-state, professional private practice of independent Physical Therapist Assistants who visit patients and provide evidence-based geriatric care....

  • Property Manager

    7 days ago


    Jersey City, New Jersey, United States Realty Operations Group Full time

    Job Description Job Description General SummaryWorking for Realty Operations Group means being part of a team dedicated to delivering a best-in-class apartment living experience. We maintain a superior group of professionals united by a common commitment to the highest level of integrity and business ethics in all of our dealings. At Realty Operations Group,...

  • Operations Manager

    2 weeks ago


    Jersey City, New Jersey, United States BHIRED Full time

    A growing ABA company is seeking an Operations Manager to be involved in all aspects of the day-to-day operations. The ideal candidate will be responsible for recruiting, scheduling, overseeing employees, and managing any other issues that arise to ensure smooth operations. Responsibilities Include: Manage daily operations, including recruiting and...


  • Jersey City, New Jersey, United States Realty Operations Group Full time

    Job Description Job Description General SummaryWorking for Realty Operations Group means being part of a team dedicated to delivering a best-in-class apartment living experience. We maintain a superior group of professionals united by a common commitment to the highest level of integrity and business ethics in all of our dealings. At Realty Operations Group,...

  • Operations Manager

    4 weeks ago


    Jersey City, New Jersey, United States Clean Earth Full time

    Operations Manager 1 Linden Ave E, Jersey City, NJ 07305, USA Full-time Company Description Clean Earth is a leading provider of environmental services in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for hazardous and non-hazardous waste, contaminated soil, and dredged material. Our vast portfolio of...

  • Operations Manager

    6 days ago


    Jersey City, New Jersey, United States Interstate Waste Services Full time

    Overview Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country We primarily service Northern New Jersey, Southern New York State, New York City, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of...

  • Operations Manager

    4 days ago


    Jersey City, New Jersey, United States Interstate Waste Services Full time

    OverviewInterstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country We primarily service Northern New Jersey, Southern New York State, New York City, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of...

  • Operations Manager

    3 weeks ago


    Jersey City, New Jersey, United States Interstate Waste Services , Inc. Full time

    OverviewInterstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country We primarily service Northern New Jersey, Southern New York State, New York City, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of...

  • Operations Manager

    3 days ago


    Jersey City, New Jersey, United States Sysco Full time

    About the JobSysco is a leading foodservice distribution company that requires an experienced Operations Manager to supervise night warehouse operations. The successful candidate will be responsible for managing labor hours, consumable supplies, and ensuring the safe and efficient operation of the warehouse.Responsibilities* Supervise daily work and safety...

  • Operations Manager

    3 weeks ago


    Jersey City, New Jersey, United States Enviri Corporation Full time

    Company Description Clean Earth is a leading provider of environmental services in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for hazardous and non-hazardous waste, contaminated soil, and dredged material. Our vast portfolio of technologies and services touches nearly every industry that generates waste...


  • Jersey City, New Jersey, United States Angenex Full time

    About the job Remote Operations Manager The Remote Operations Manager oversees the day-to-day activities of remote teams, ensuring efficiency, productivity, and quality. They manage processes, systems, and tools to achieve operational excellence and drive business growth in a remote work environment. Key Responsibilities: - Manage and lead remote teams,...


  • Jersey City, New Jersey, United States MUFG Bank, Ltd. Full time

    About the PositionThe Operational Risk Manager will be responsible for managing operational risk within MUFG Bank, Ltd. This individual will be responsible for identifying and mitigating potential operational risks, as well as designing and implementing effective risk management strategies.

  • Operations Manager

    4 weeks ago


    Jersey City, New Jersey, United States Securitas Inc. Full time

    Securitas Security Services USA, Inc.Position Title: Operations ManagerLocation: Jersey City, (NJ)Securitas USA: Your Opportunity to Lead and Create:At Securitas, we recognize that authentic leadership means more than just overseeing operations; it's about setting a vision, inspiring, and making a tangible impact. We are seeking an Operations Manager based...


  • Jersey City, New Jersey, United States Verisk Analytics Full time

    Include, but are not limited, to: Contract Lifecycle Management: Oversee the entire (sell-side) contract lifecycle and facilitate continuing efforts toward standardization, transparency and measurement of all contracts through each stage of the lifec Operations Manager, Operations, Legal, Manager, Contracts, Operation, Manufacturing

  • Operations Manager

    5 days ago


    Jersey City, New Jersey, United States Sysco Full time

    Job DescriptionWe are seeking a skilled Operations Manager to oversee the daily activities of our Delivery Department. The successful candidate will be responsible for managing and directing delivery staff, ensuring compliance with government regulations, and maintaining the safety and security of the department.Main Responsibilities:Supervise the daily work...


  • Jersey City, New Jersey, United States Tradeweb Full time

    Job OverviewWe are seeking a highly skilled Financial Operations professional to join our team. As a Financial Operations Manager, you will be responsible for managing the financial operations of our Dealerweb product.Your primary focus will be on revenue reconciliations and associated accounting entries, reviewing and posting clearance and settlement...


  • Jersey City, New Jersey, United States Amazon Full time

    At Amazon, we are looking for a skilled Operations Excellence Manager to join our team. As an Operations Excellence Manager, you will be responsible for driving operational excellence across the organization.This role involves analyzing business results, forecasting, and target setting using advanced data analytics skills. You will work closely with...


  • Jersey City, New Jersey, United States AmeriCrew Full time

    We are seeking a Transportation and Operations Manager to join our AmeriCrew team based in New Jersey. This role involves overseeing the safe transportation of heavy equipment, personnel, and materials, as well as managing drilling operations. The ideal candidate must possess a Class A CDL license, have strong mechanical aptitude, and be an excellent...


  • Jersey City, New Jersey, United States CESNA GROUP INC Full time

    Job SummaryCESNA GROUP INC is seeking a highly skilled Logistics Operations Manager to support our purchasing, logistics, and import operations. The ideal candidate will have excellent organizational skills, attention to detail, and the ability to manage multiple tasks efficiently.The successful candidate will be responsible for managing purchase order...