Urgent Care Registered Nurse
4 days ago
Who are we? Founded in 1999, Progressive Community Health Centers is an independent non-profit organization that operates four clinic locations in Milwaukee, Wisconsin. More than 100 employees support our agency's mission to improve the health and quality of life of the community by providing culturally competent services that address identified needs. We provide high quality, comprehensive care to roughly 16,000 patients annually, a majority of who are low-income. No one is ever turned away from our clinics based on insurance status or ability to pay. We value a patient-centered philosophy and provide range of services that include family medicine, internal medicine, women's health, urgent care, dental, radiology and integrated behavioral health. We also offer supportive services such as case management, health education and benefits enrollment. What will you do?
Performs telephone triage and addresses urgent walk-in triage of the clinic's patients. Provide advice to patients of all ages and diagnoses by using algorithms/protocols and independent judgment. Rank patients according to urgency of need, directing them to further care, as well as directing the patient to the appropriate emergency services, when necessary. Recommends the suggested medical follow-up based on their assessments and established triage protocols/algorithms, and provide health care information, as necessary.
ESSENTIAL FUNCTIONS
- According to the chief complaint, assess the severity of the patient's symptoms by evaluation of symptoms utilizing established triage protocols / algorithms and then guide the patient to the appropriate level of care.
- Direct the caller the appropriate emergency services, when necessary, recommend the suggested medical follow-up based on their assessment and established triage / algorithms protocols, and provide health care information, as necessary.
- Review and triage the lab/x-ray results received in the office and notify the physician or other healthcare provider of critical values.
- Make follow-up calls to high-risk patients to assess changes of status or to ensure that the patient sought the appropriate treatment.
- Process medication refills, medication changes, and prepares samples accordingly to physician order, and notifies local pharmacies of order(s).
- Perform patient education and instruction regarding medication regime and documents such as medical records.
- Based on established protocols, administers oral, subcutaneous, intra-dermal, intramuscular, and all intravenous medications.
- Thoroughly documents all call encounters utilizing clinic forms and/or on-line information systems at the time of the call.
- Based on established protocols, administers oral, subcutaneous, intra-dermal, intramuscular medications.
- Perform nurse visits (administration of TB, Depo, follow up to treatment plan including education, BP re-check) and documents encounters.
- Provides complete, accurate documentation of nursing assessment, nursing advice, and medication administration.
- Accessible to immediate clinic area for administration of medications and during emergency situations.
- Acts as resource to medical support staff. Collaborates with medical staff in carrying out delegated patient care activities.
- Seeks educational opportunities to increase clinical competence, personal and professional growth through in-house education material, conferences, and community resources.
EDUCATION AND EXPERIENCE:
Graduate of an accredited nursing program. Currently licensed in the State of Wisconsin. Two years of general nursing in a clinic or hospital setting, and previous experience with patients of all age groups. Experience within a community health center and with EPIC preferred.
It is mandatory that all employees, employed providers and volunteers are vaccinated. All hired candidates must submit proof of vaccination prior to their orientation. This is a mandatory requirement for Progressive Community Health Centers. The purpose is to minimize exposure to and transmission of the influenza virus in the workplace by providing occupational protection to employees and thereby preventing exposure to members of the community, which we serve.
Equal Employment Opportunity: Progressive Community Health Centers is an equal opportunity employer and will not discriminate against employees or prospective employees on basis of age, race, creed, color, religion, marital status, sex, national origin, ancestry, citizenship, sexual orientation, disability, arrest and/or conviction record, military status, protected veteran status, or any other characteristic or status protected by law.
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