Receptionist|Part-Time |Acrisure Arena

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Acrisure Arena Receptionist's job is to welcome visitors, answer phones and provide customer service and Arena logistics as well as return lost and found items.They may also perform administrative tasks. Update directory information. There are two switchboards. Receptionists are often the first point of contact for clients.

This position will now be responsible for all Visitor Entries for the Accessible and VIP Guest Entrances and take incoming calls for Acrisure and the Plaza Theatre until opening in December.

The Salary Range For This Position is $20 to $22.50 per hour

This Job Posting will remain open until June 6th, 2025.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching. 

About the Venue Acrisure Arena

America's hottest music festival destination finally has the world-class arena it deserves. Now open, the brand new Acrisure Arena provides the greater Palm Springs area of Southern California with a premiere 11,000+ capacity venue hosting the biggest artists and acts on the planet. We are #TheCoolestSpot in the desert, designed specifically for hockey and acoustically designed for concerts, Acrisure Arena provides top-tier hospitality, artist amenities, and all of the benefits of a modern music and sports venue to the Coachella Valley.

Responsibilities

• Answer and direct phone calls in a polite and friendly manner
• Welcome visitors in a warm and friendly manner, and answer any questions visitors have
• Maintain reception area and all common areas in a clean and tidy manner at all times
• Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
• Keep detailed and accurate records of visitor requests and of calls received
• Receive deliveries; sort and distribute incoming mail
• Take inventory of supplies and restock as needed
• Maintain the general office filing system
• Accept mail and meal deliveries and arrange for package pick ups and postal service

Qualifications

• High school diploma or general education degree (GED) required
• 2-3 years of relevant experience in an office environment
• Proficient in Microsoft Office
• Able to type 35 wpm minimum
• Strong phone skills
• Demonstrated ability to read, write, and speak English
• Comfortable multi-tasking and prioritizing tasks without guidance
• Customer Service skills
• Excellent interpersonal skills
• Punctual with strong attendance history

Essential Duties & Responsibilities:

• Other duties as assigned.

Required Experience & Qualifications:

• A minimum of 2 to 3 years of related work experience.
• Must be adaptable with the ability to work under pressure to meet deadlines. 
• Strong verbal and written communication skills, with an expert ability to present and communicate new ideas and concepts, edit and proofread marketing material.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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