Release Analyst

1 week ago

Taylor, United States JobRialto Full time
Job Summary:
Provides support, oversight, administration, and facilitation of changes that affect client facilities, infrastructure, hardware, operating systems, database platforms, firmware, network, and software environments for 24/7 IT Operations. Ensures audit tracking, reliability, availability, correct functionality, system integrity, and risk mitigation in client IT Service Delivery model by coordinating, communicating, and recording changes to client non-development environments. Coordinates and facilitates all client Software, Hardware, and Infrastructure code and configuration changes.

Key Responsibilities:

• Organize and facilitate effective release planning meetings.

• Manage release schedules and/or key infrastructure initiatives across multiple applications.

• Plan, manage, and execute release cycles, including tracking release deliverables, functional/security test sign-offs, and leading release efforts for non-prod and prod deployments.

• Prepare release plans for various applications, track and maintain them.

• Review release plans and change requests in release pipelines.

• Coordinate release builds to the appropriate environments (Testing, Production, etc.).

• Perform data analysis using SQL for generating release metrics and scorecards.

• Assist the team in establishing a consistent and predictable release cadence.

• Standardize the release process across IT applications by working with various stakeholders.

• Manage cross-functional dependencies for various releases and maintain them.

• Collaborate with release leads/managers to deliver a comprehensive plan and ensure delivery excellence across the application portfolio.

• Provide support to the Change Advisory Board (CAB) as needed.

• Flexibility to work outside of business hours as needed to support release deployments.

Required Qualifications:

• Bachelor's degree in Business, Computer Science, Engineering, or related field, or six years of applicable experience.

• Minimum 3 years of experience in IT Change and Release Management.

• Minimum of five (5) years of progressively responsible experience in system integration processes.

• Understanding of ITIL Best Practices in IT Service Management (Change/Release/Incident/Problem) Management.

• Working knowledge with tools like Jira, Confluence, ServiceNow.

• Cloud infrastructure knowledge/experience is a plus.

• SQL/VB Scripting/Data Analysis knowledge is a plus.

Preferred Qualifications:

• ITIL V4 certification.

Education: Bachelors Degree

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