Mobile QA Expert

5 months ago

New York, United States MOBOT Full time

What we are looking for

Mobot is seeking a tech-savvy, detail-oriented, and high-performing doer to help us build best-in-class operations for quality assurance. You may have worked in customer service, Quality Assurance, or even theatre - no matter your background, you are a team player who is comfortable delivering high quality results in an incredibly dynamic environment.

This role is in-person (pending public safety). Therefore, we have a strong preference for candidates who live near New York City. Candidates must be authorized to work in the United States.

The role

Mobile Quality Assurance (QA) Experts are on the front lines of Mobot - ensuring we find and report bugs to our customers so that they can improve their apps. As an QA Expert at Mobot, you will execute tests, analyze results, and report observations to our customers. You will also be an important front-end voice for our team, working cross-functionally with Customer Success and Engineering, as we improve our internal products. To be successful in this role, you must be exceptionally detail-oriented, customer-centric, and a great problem solver.

This role is an exciting opportunity to join a fast-paced startup and to be an integral part of our talented QA Operations team. If you love technology, have an uncanny eye for detail, and thrive in a fast-paced environment, we think this role might be right for you.

Responsibilities

We are a small but mighty team where everyone wears many hats. This is a dynamic role, and responsibilities will evolve as you grow with Mobot. Key responsibilities include (but may not be limited to):

  • Perform and oversee manual tests for multiple mobile applications
  • Collaborate with internal team members to address incoming customer requests
  • Document your findings from testing via written text and video captures
  • Assist the Customer Success team with investigations focused on mobile app bugs discovered during testing
  • Plan and execute automated mobile application testing with mechanical robots
  • Attend daily stand up meetings and document processes

Must-haves

  • Detail-oriented - you have a deep attention to detail. You probably found a typo or formatting error in this job posting. Our customers rely on us to observe nuanced issues in their mobile apps and provide detailed context
  • Tech-savvy - you have strong knowledge and experience with computers and smartphones. We test on various iOS/Android phones & tablets. We also use MacBooks.
  • Time management - you are able to efficiently manage multiple customer requests while delivering in a timely manner
  • Excellent communicator - you can clearly articulate your ideas through verbal and written mediums to teammates
  • Logical and critical thinker - you can quickly get up to speed and think on your feet
  • The boring stuff - you are proficient with modern productivity software - Google Suite, slack, etc.

Nice-to-haves

  • Startup experience - there are many different types of dynamic and fast-paced environments, but we think startup experience is unique. You thrive in this environment and have experience balancing multiple, sometimes competing priorities
  • Quality Assurance background - you have prior experience as a Quality Assurance Tester or similar role
  • Passionate about robots

Compensation & benefits

  • $28 - $35/hr, full time
  • Generous PTO
  • 401k with automatic employer contribution
  • Stock options
  • Health benefits
  • Paid family leave
  • Commuter benefits
  • Much more

How to Apply
Does this role sound like a good fit? Interested candidates should submit a resume AND Sample Test Plan (see instructions below). Applications without a sample plan will not be considered.

BUILD A SAMPLE TEST PLAN
As a Mobile QA Expert, you would be responsible for turning our customers’ quality assurance needs into reality by building a test plan that tests critical use cases for our customers’ mobile apps and training robots to execute it. To get a sense of how you would approach test plan building, we’d like you to build a test plan for a mobile application and share the documentation of that test plan. Please keep in mind the following:

  • You can choose any mobile application, but we find that most successful applications select free, widely used apps such as Starbucks, Spotify, etc.
  • You can get to choose whichever use case(s) to test
  • If you don’t find any bugs in the app, that’s ok If you do find any bugs in a mobile applications, include a report of those bugs to help us get a sense of how you would document bugs

Mobots come in all shapes, sizes, and backgrounds. We're focused on building a diverse and inclusive workforce. If you’re excited about this role but do not meet 100% of the qualifications listed above, we still encourage you to apply.

  • Senior Mobile QA Engineer

    2 months ago

    New Orleans, United States iSeatz Full time

    Our Mission iSeatz provides digital commerce and loyalty tech solutions that enable travel and lifestyle bookings to global customers including American Express, Expedia, and IHG Hotels. Our proprietary platform processes more than $9B a year in transactions. We have a history of long-term trusted relationships and innovation that drives tangible value to...

  • QA Lead

    4 months ago

    New York, United States TWO95 International Full time

    Title: QA Managers/Lead Location: New York City, NY Duration: 6 Months Total Positions: 4 This role is for hands on Manager QA who will Strategize conversion of high complexity business requirements to high level testing requirements. Candidate who has recent Selenium experience with Java is MUST (from at least last 1.5 years) QA Management Requirements:...

  • QA Automation Engineer

    3 weeks ago

    New York, United States Tekvivid Inc Full time

    Job Title: QA Automation Engineer Location: New York NY Responsibilities Define and establish automation strategy and process Understand complex nature of the application and come up with the automation testing framework Should understand the requirement design and develop the automation test cases Take ownership of QA requirements and provide testing...

  • QA Architect

    4 weeks ago

    New York, United States Synechron Inc. Full time

    We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud &...

  • QA Architect

    3 weeks ago

    New York, United States Synechron Inc. Full time

    We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud &...

  • Software QA Analyst

    2 months ago

    New York, United States Tandym Group Full time

    Software QA AnalystOur streaming video SDK is at the forefront of technology, leveraging modern video codecs, adaptive bitrate streaming, low-latency streaming, and support for live streaming. We ensure seamless playback across various platforms, including web browsers, smart TVs, gaming consoles, and streaming media devices. This compatibility allows us to...

  • T-Mobile Neighborhood Retailer Sales Associate

    5 months ago

    York, United States GP Mobile Full time

    Benefits: Bonus based on performance Competitive salary Dental insurance Donation matching Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Chase #LimitlessPotential at GP Mobile, an Authorized T-Mobile Retailer!GP Mobile, is one of the...

  • QA Tester- Actimize

    1 week ago

    New York, United States Experis Full time

    Our client in the financial industry is seeking a QA Tester- Actimize to join their team. As a QA Tester- Actimize, you will be part of the Quality Assurance testing team supporting Actimize Market Surveillance or Product Surveillance or other Actimize products. The ideal candidate will have strong testing skills, excellent communication skills, and...

  • QA Tester- Actimize

    7 days ago

    New York, United States Manpower Group Inc. Full time

    Our client in the financial industry is seeking a QA Tester- Actimize to join their team. As a QA Tester- Actimize, you will be part of the Quality Assurance testing team supporting Actimize Market Surveillance or Product Surveillance or other Actimize products. The ideal candidate will have strong testing skills, excellent communication skills, and...

  • QA Tester

    4 months ago

    New York, United States Everplans Full time

    About Everplans Everplans helps you organize, store, and securely share all of your most important information. From your home, to your documents, to your personal decisions. Through a combination of original content, a personalized guidance engine, and an intuitive digital vault, people can say goodbye to sticky notes around the computer, old file folders...

  • QA Architect

    13 hours ago

    New York, United States Resource Informatics Group Full time

    Job Title: QA Architect (5+ Years of Banking & Financial Domain experience required)Location: NYC (Hybrid)Duration: 6+ Months 15+ years of experience in overall software testing, test automation for small to large automation projects Minimum 5 years of experience in Design and Development of test automation frameworks for various technological landscapes for...

  • Senior QA Engineer- Freelance

    20 hours ago

    New York, United States Wunderman Thompson Full time

    Who We Are: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part...

  • Software QA Analyst

    1 month ago

    new york city, United States Tandym Group Full time

    Software QA AnalystOur streaming video SDK is at the forefront of technology, leveraging modern video codecs, adaptive bitrate streaming, low-latency streaming, and support for live streaming. We ensure seamless playback across various platforms, including web browsers, smart TVs, gaming consoles, and streaming media devices. This compatibility allows us to...

  • T Mobile Neighborhood Retailer Sales Associate

    6 months ago

    York, United States GP Mobile Full time

    Benefits: Bonus based on performance Competitive salary Dental insurance Donation matching Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Chase #LimitlessPotential at GP Mobile, an Authorized T-Mobile Retailer! GP Mobile, is one of the...

  • T Mobile Neighborhood Retailer Store Manager

    4 weeks ago

    New Britain, United States GP Mobile Full time

    Benefits: Commission Bonus based on performance Competitive salary Dental insurance Donation matching Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources 401(k) Chase #LimitlessPotential at GP Mobile, an Authorized T-Mobile Retailer!GP Mobile, is one of the largest...

  • T Mobile Store Manager

    3 weeks ago

    New Britain, Connecticut, United States GP Mobile, An Authorized T-Mobile Retailer (Northeast) Full time

    About the RoleWe are seeking a highly skilled and motivated Retail Store Manager to lead our team at GP Mobile, an Authorized T-Mobile Retailer. As a Retail Store Manager, you will be responsible for all aspects of store operations, including hiring, scheduling, training, marketing, and asset protection. You will be the primary point of contact for employees...

  • T Mobile Neighborhood Retailer Sales Associate

    2 months ago

    New Port Richey, United States GP Mobile Full time

    Chase #LimitlessPotential at GP Mobile, an Authorized T-Mobile Retailer! GP Mobile, is one of the largest Authorized T-Mobile Retailers in the US!Seeking candidates with a hustle and ambition for unlimited potential. If you want to earn unlimited commissions while working in a fun, fast-paced environment, GP Mobile is the place to be! We have FT and PT...

  • T-Mobile Retail Sales Specialist Local Community

    2 months ago

    New Columbia, United States GP Mobile Full time

    Benefits: Bonus based on performance Competitive salary Dental insurance Donation matching Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Chase #LimitlessPotential at GP Mobile, an Authorized T-Mobile Retailer! GP Mobile, is one of the...

  • T Mobile Neighborhood Retailer Store Manager

    2 weeks ago

    New Port Richey, United States GP Mobile Full time

    Benefits: Commission Bonus based on performance Competitive salary Dental insurance Donation matching Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources 401(k) Chase #LimitlessPotential at GP Mobile, an Authorized T-Mobile Retailer!GP...

  • T Mobile Neighborhood Retailer Sales Associate

    1 month ago

    New Port Richey, Florida, United States GP Mobile Full time

    Job OverviewRetail Sales Representatives work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services.Key Responsibilities:Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and...