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Jira ITSM Configuration Specialist
2 months ago
Jira ITSM Configuration Specialist
Optomi, in partnership with an industry leading organization, is seeking a Jira expert for a remote, contract-to-hire opportunity.
Responsibilities:
- Build and customize ITSM configurations, automate ticket responses and workflows
- Maximize investment in Jira ITSM license and service modules
- Enhance Jira ticket management processes and Confluence pages
- Define JIRA workflows and screen schemes for complex projects
- Configure JIRA plugins and customize functionalities within Jira, Confluence, ITSM, Bitbucket
Apply today if your background includes:
- Setting up and configuring Jira for an organization
- Experience automating ticketing processes in Jira
- Working cross functionally with different teams and business units utilizing Jira
- Implementing ITSM standards and processes with Atlassian/Jira
- Any experience with Jira migration is a plus