Clinical Engineer System Integration II

17 hours ago


Miami, United States Nicklaus Children's Health System Full time

Job Summary

Acts as technical subject matter expert on medical device connectivity and provides expert knowledge in developing and maintaining interfaces in a healthcare environment. Ensures effective and safe procurement, deployment, and sustainment of integrated medical devices/systems. Serves as a medical device/system subject matter expert to clinical staff, vendors, and the Clinical Engineering department. Supports, among others, the following integrated medical devices/systems: patient monitoring, nurse call, infusion pumps, vital signs, EEG, perfusion systems, OR video integration, cardiology ultrasounds, interactive patient systems, environmental monitoring systems, DICOM nodes, post-processing software, gastrointestinal systems, digital dental systems and review/acquisition software, HL7 brokers, Cerner EMR, and CMMS. Oversees multiple medical device/system projects with diverse stakeholders, timelines, and resources. Sustains medical device/system hardware, software, firmware, networking, servers, clients, databases, and interfaces with the support of clinical staff, in-house technical resources, and vendors. Sustainment scenarios include resolving end-user issues, supporting downtimes, requesting feature requests, performing vendor remediation, and responding to recalls or patient incident investigations.

Job Specific Duties

  • Serves as a medical device/system subject matter expert to clinical staff, vendors, and the Clinical Engineering department. 
  • Responsible for the assessment, design, procurement, installation, monitoring, maintenance, troubleshooting, documentation, configuration, performance, and testing of medical device/system hardware, software, firmware, networking, servers, clients, databases, and interfaces with the support of clinical staff, in-house technical resources, and vendors.  
  • Responsible for resolving end-user issues, supporting downtimes, requesting feature requests, performing vendor remediation, and responding to recalls or patient incident investigations.
  • Develops and maintains an up-to-date inventory and technical reference documentation of medical devices/systems and their interconnections for use in end-user issues, downtimes, feature requests, vendor remediation, recalls, repairs, upgrades, incident investigations, or capital planning. 
  • Oversees and participates in multiple medical device/system projects with diverse stakeholders, timelines, and resources.  
  • Monitors and adopts the industry's and health system's latest best practices for integrated medical devices/systems, specifically for risk assessments, IT change management, FDA or vendor hazard/recalls, or patient incident root cause analysis.
  • Juggles multiple medical device/system issues requiring adequate response, delegation, prioritization, or escalation. 
  • Participates in a rotating on-call schedule to respond to medical device/system end-user issues and device/system downtimes in a 24/7/365 environment. 
  • Provides functional and technical guidance to assigned personnel on a daily basis including scheduling, monitoring, reviewing of systems studies, project and program.


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