Veterinary Receptionist

Who we are

The Animal Hospital of Berlin is an AAHA accredited animal hospital dedicated to providing exceptional care to our patients while creating a positive environment for our clients, patients, and staff. We are seeking a dedicated Veterinary Assistant/Receptionist to join our team and provide high-quality veterinary services to our clients and their pets. Our established staff truly loves their roll, providing high quality, personalized care for our patients and clients. We have won best veterinarian 4 of the last 5 years and strive to provide a welcoming, friendly environment. We are committed to helping our community, working with several rescues in the area as well as local animal control and police dogs.

Job Description:

As a Veterinary Assistant/Receptionist at the Animal Hospital of Berlin, you will play an important role in ensuring the smooth operation of our clinic and delivering outstanding customer service to our clients. Good communication skills and a positive team attitude are a must.

Salary - $16.50 - $18.00 depending on experience

Veterinary Assistant Duties:

• Assisting veterinarians and technicians in treatment areas and exam rooms.
• Handling and restraining patients with care.
• Assisting with laboratory procedures and sample collection.
• Running in-house diagnostics and preparing samples to send to our reference laboratory
• Client education
• Basic grooming such as nail trims
• Helping to keep all areas of the hospital clean and clutter-free

Receptionist Duties:

• Greeting clients and their pets in a welcoming manner
• Answering phone calls, making appointments
• Checking clients in and out, processing payments, and maintaining accurate records.
• Managing client files, including medical records and invoices.

Qualifications:

• Previous experience in an animal care setting or graduate of a Veterinary Assistant program
• Strong interpersonal and communication skills.
• Compassion and genuine love for animals.
• We prefer candidates with veterinary experience but will train the right person.
• Ability to multitask and work efficiently in a fast-paced environment.
• Must be able to lift 40 pounds.

Full-time Benefits Include

Financial Benefits:

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program

Wellness Benefits:

• Health Insurance, including medical, dental, and vision
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits:

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance
• Ability to join our VetCor Techlife Facebook group of over 800 veterinary technicians company-wide

Lifestyle Benefits:

• Six paid holidays
• Employee Assistance Program
• Employee discount program

Think you're the veterinary receptionist we've been dreaming of? Awesome Come join our team and see the difference we can make in the lives of our people and our patients

Diversity, equity, and inclusion are core values at The Animal Hospital of Berlin and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

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