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Networks Voice
4 months ago
Skill / Role: Networks Voice (Cisco) L3, Total Experience: 8+ years, Relevant Experience: 7+yrs in
Networks Voice (Cisco), Qualification: Bachelors / Masters / Equivalent
Key Skills Required:
Ø Excellent English communication and conversation skills (Verbal and Written)
Ø Good documentation skills & Email responses - should be able to document / update work notes in the ticketing tool
Ø Should have an excellent customer handling skill - as the candidate will be dealing with Upper Management
Ø 7+ years' experience in engineering data center and IP backbone in a multi -vendor multiprotocol
environment;
Ø 7+ years' experience architecting networks based on T1, DS3, Fiber/Optical , DSL, Ethernet, ATM, Frame Relay, and Ethernet over Copper core, distribution, and access media;
- 7+ years' experience integrating and managing DNS (internal & external), email and other hosted platforms;
integrated voice and data network;
Ø Expert level experience with IP administration and management - also have awareness of the latest technology trends in Networks (Video, Data Circuits)
Ø Expert level experience with Cisco Switches and Routers (experience with Juniper platform
acceptable);
- Cisco - CCUM (Cisco call Manager), SIP, DID Lines, Knowledge on clear pass server would be added advantage.
- Video- Knowledge on Polycom video device
Ø Expert level experience with designing with and managing protocols such as OSPF, BGP, ISIS, RIP,
MPLS, LDP,
Ø Experience with Zhone, Occam (Calix), Hatteras, Adtran, and Actelis (1.) Incident Management +
Change Management (Planning & Execution)
Ø On - call Escalation
- Should have experience with ServiceNow or other ticketing tools to ensure Ticket Quality & ITIL Process adherence
- Customer feedback & Security Compliance
Key Technologies -
• CUCM & Cisco Unity Connection 10.x, 11.x, 12.x
• Enterprise/Business SIP Trunking, End to End SIP Trunks.
• CUBE/Clients, Expressway - Core & Edge, H.323, MGCP, Analog VG Gateways.
• Cisco 2XXX, 3XXX, 4XXX Series Router - FXS/FXO Cards, PVDM, DSP, etc.
• O365, WFM, Voicemail, Email integration, etc.
Primary skills: Network - Cisco Voice Level 3