IT Desktop Support Service Technician
3 weeks ago
Looking for an opportunity to advance your career as a Desktop Technician? Our company is seeking a skilled and dedicated Desktop Technician to join our working in our Findlay location. As a member of our team, you will be responsible for providing technical support for desktop hardware and software issues for our clients.
Responsibilities:
• Install, configure, and troubleshoot desktop hardware, software, and peripherals for users
• Provide technical support for desktop hardware and software issues for users
• Manage and monitor client workstations and other equipment
• Provide onsite support for our local clients
• Document all technical support activities in ticketing systems
• Maintain accurate inventory records of all client equipment
Requirements
• 1+ year of experience in a desktop support role
• Proficiency in Microsoft Windows and Office applications
• Knowledge of Windows Server and Active Directory
• Experience with remote access tools and remote support
• Strong communication skills and the ability to work with clients in a professional manner
• Ability to work independently and as part of a team
• Associate degree or CompTIA A+ certification is appreciated for this role.
• Valid driver's license and reliable transportation is necessary.
Why work with us:
• 100% Employee-Owned Company= employees receive shares of company stock
• Competitive salary and benefits package
• Opportunity for growth and advancement
• Positive and supportive work environment
• Paid Training
• Vacation and PTO
• 401(K)
If you are customer service-focused and have a strong technical background, we want to hear from you
Apply today to join our team
This is a full-time position with a full benefits package. 8 AM to 5 PM.
The pay range depends on experience. Standard background checks will be completed on candidates.
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