Salesforce Trainer

3 weeks ago

New York, United States Highbridge Consulting LLC Full time

Our client's, IT Team is seeking two Technical Trainers to help drive adoption of their CRM platform. This Contractor roles will be hybrid and out of NYC office.

Responsibilities:

  • Work within a team of six to drive global user adoption on the Advisory (Investment Banking) CRM platform, which has approximately 1,300 users
  • Work collaboratively with the Core CRM team, comprising members from IT and the business
  • Train and coach senior/junior bankers and administrative assistants in 1:1 and group settings
  • Record, synthesize and deliver feedback to IT from the user community
  • Create learning content including quick reference guides, videos, tips, and release communications
Requirements:
  • Must have 3+ years' experience with large scale digital transformation initiatives in financial services or similar industry
  • Critical: Strong communication and interpersonal skills, with ability to influence others and successfully navigate through hurdles and resistance to change
  • Important:
    • Professional-level technical writing skills
    • Experience with Salesforce CRM (or similar product)
    • Experience with learning content creation tools (Camtasia, Captivate, Articulate, SnagIt) a plus
    • Strong Microsoft Office skills
  • Must be able to commute to the NYC office (Midtown location) and work onsite 3 days a week.
  • Possibility of some travel required.

  • Senior Group Director, Technical Personalization

    2 months ago

    New York, United States Disability Solutions Full time

    Senior Group Director, Technical Personalization & Digital Growth At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we...

  • Senior Digital Collections Success Manager

    4 weeks ago

    New York, United States ITHAKA Full time

    ITHAKA's mission is to expand access to knowledge and education around the world. Our services - Artstor, JSTOR, Portico, and Ithaka S R - enable people everywhere to learn, to grow, and to overcome historical barriers to education. In carrying out our mission, as employees we feel a deep responsibility to each other and our well-being, and are committed to...