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Bilingual Call Center
3 weeks ago
Description: • Provide first call resolution by responding accurately and courteously to member and provider inquiries regarding benefit interpretation, eligibility, accessing care through plan providers and other related issues under Washington Apple Health, Cascade Select Plans and other products as offered • Document inquiries, complaints, and other data in computer database in an accurate, clear, and timely manner. • Meet attendance and call quality standards. • Perform all functions of the job with accuracy, attention to detail and within established timeframes. • Other duties as assigned. Essential functions listed are not necessarily exhaustive and may be revised by the employer, at its sole discretion Skills: Customer service, Bilingual, russian, vietnamese, mandarin, spanish, Inbound call, Customer support Top Skills Details: Customer service,Bilingual,russian,vietnamese,mandarin,spanish Additional Skills & Qualifications: Must Have: Bilingual (Spanish, Vietnamese, Mandarin, Russian, Cantonese) - Mandarin biggest priority right now for this class (Client open to taking more Russian speaking candidates though). 2 years of Customer Service Experience (can be retail but prefer call center or health care related) Nice to Have: Healthcare experience (claims processing, insurance verification, talking to members and providers) Bilingual call center experience Looking for someone who can be patient and translate what patients are saying accurately TTJD: for the candidate's minimum qualifications, CHPW would be open to someone who takes a family member to the doctor's and translates for them Disqualifiers: not being bilingual, not being in WA State Performance Metrics: Call volume: 30 phone calls per rep per day on an average, 1200 – 1500 as a team Best vs Average: the Best prides themselves on their customer service, goes the extra mile, showing initiatives, suggesting new ways to improve process Experience Level: Entry Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Bilingual Call Center
1 week ago
Seattle, Washington, United States TEKsystems Full timeProvide first call resolution by responding accurately and courteously to member and provider inquiries regarding benefit interpretation, eligibility, accessing care through plan providers and other related issues under Washington Apple Health, Cascade Select Plans and other products as offered Document inquiries, complaints, and other data in computer...
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Remote Call Center Rep
1 week ago
Seattle, United States TEKsystems Full timeIMMEDIATE REMOTE CALL CENTER REPRESENTATIVE - BILINGUAL KOREAN OPPORTUNITY TO WORK FOR ONE OF THE LARGEST DISTRIBUTORS IN NORTH AMERICA MONDAY - FRIDAY 9AM-6PM MUST BE LOCATED IN PACIFIC STANDARD TIME OR MOUNTAIN STANDARD TIME $20/HR Qualifications: 2 years of call center customer service experience Bilingual Korean/English ...
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Vietnamese Call Center
1 month ago
Seattle, United States TEKsystems Full timeDescription: •Provide first call resolution by responding accurately and courteously to member and provider inquiries regarding benefit interpretation, eligibility, accessing care through plan providers and other related issues under Washington Apple Health, Cascade Select Plans and other products as offered. •Document inquiries, complaints, and...
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Call Center Specialist
1 month ago
Seattle - White Center, United States Sea Mar Community Health Centers Full timeSea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without...
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Call Center Specialist
1 month ago
Seattle - White Center, United States Sea Mar Community Health Centers Full timeSea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without...
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Call Center Specialist
3 weeks ago
Seattle - White Center, United States Sea Mar Community Health Centers Full timeSea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without...
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Call Center Representative
1 month ago
Seattle, United States Marvin Full timeCall Center Representative ID 2024-3714 Department Retail Position Type Regular Location US-OR-Portland Location Seattle, WA, US Job Overview The Associate Representative is responsible for handling all inbound requests and outbound calls from potential customers interested in Marvin's...
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Call Center Representative
3 weeks ago
Seattle, United States Marvin Full timeCall Center Representative ID 2024-3714 Department Retail Position Type Regular Location US-OR-Portland Location Seattle, WA, US Job Overview The Associate Representative is responsible for handling all inbound requests and outbound calls from potential customers interested in Marvin's...
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Customer Service
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Seattle, United States Northwest Administrators Full timeAre you looking for an entry level customer service position that provides fully paid training? Do you have a passion for providing exceptional customer service? Do you have a way of making the complex easier for others to understand? Or are you willing to learn how? In this no sales call center, you could find the career boost you're looking for! What...
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Customer Service
3 weeks ago
Seattle, United States Northwest Administrators Full timeAre you looking for an entry level customer service position that provides fully paid training? Do you have a passion for providing exceptional customer service? Do you have a way of making the complex easier for others to understand? Or are you willing to learn how? In this no sales call center, you could find the career boost you're looking for! What...
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Call Center Supervisor
3 weeks ago
Seattle, Washington, United States AppleOne - United States Full timeWe are looking for a Call Center Supervisor to join our team with Leadership abilities and a mindset for growthJob Title: Call Center SupervisorResponsibilities:Team Management:Supervise and coach a team of call center agents to ensure they meet performance goals and deliver high-quality customer service.Provide ongoing training and development opportunities...
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Call Center Representative
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Seattle, United States Luxury Bath Technologies Full timeJob DescriptionJob DescriptionCall Center RepresentativeLuxury Bath is one of the fastest growing brands in the acrylic bath remodeling industry. We are looking for quality people to join our winning team. Our goal is simple, to beautify bathrooms across North America by manufacturing and installing attractive, durable and maintenance-free bath remodeling...
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Call Center Representative
4 weeks ago
Seattle, United States Luxury Bath Technologies Full timeJob DescriptionJob DescriptionCall Center RepresentativeLuxury Bath is one of the fastest growing brands in the acrylic bath remodeling industry. We are looking for quality people to join our winning team. Our goal is simple, to beautify bathrooms across North America by manufacturing and installing attractive, durable and maintenance-free bath remodeling...
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Call Center Representative
4 weeks ago
Seattle, United States Luxury Bath Technologies Full timeJob DescriptionJob DescriptionCall Center RepresentativeLuxury Bath is one of the fastest growing brands in the acrylic bath remodeling industry. We are looking for quality people to join our winning team. Our goal is simple, to beautify bathrooms across North America by manufacturing and installing attractive, durable and maintenance-free bath remodeling...
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Call Center Representative
3 weeks ago
Seattle, United States Luxury Bath Technologies Full timeJob DescriptionJob DescriptionCall Center RepresentativeLuxury Bath is one of the fastest growing brands in the acrylic bath remodeling industry. We are looking for quality people to join our winning team. Our goal is simple, to beautify bathrooms across North America by manufacturing and installing attractive, durable and maintenance-free bath remodeling...
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Call Center Representative
1 month ago
Seattle, United States VERITY CREDIT UNION GROUP Full timeJob DetailsJob Location Headquarters/Hybrid - Seattle, WA Remote Type Hybrid Position Type Full-Time Job Shift Day Job Category Customer Service Description Verity is hiring for a Call Center Representative at our Seattle, WA Headquarters location. This is a hybrid position; or has the opportunity to be worked remotely. At Verity, we empower our member's...
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Call Center Representative
3 weeks ago
Seattle, United States VERITY CREDIT UNION GROUP Full timeJob DetailsJob Location Headquarters/Hybrid - Seattle, WA Remote Type Hybrid Position Type Full-Time Job Shift Day Job Category Customer Service Description Verity is hiring for a Call Center Representative at our Seattle, WA Headquarters location. This is a hybrid position; or has the opportunity to be worked remotely. At Verity, we empower our member's...
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Remote Call Center Rep
1 month ago
Seattle, United States Ultimate Staffing Full timeUltimate Staffing is seeking Remote Call Center Reps that can start ASAP! Pay: $18/hrSchedule - Monday - Friday. Hours could vary between 7 AM - 7 PM CST. Position: Inbound Customer Support Rep* This position is working from home.* Handle 60+ inbound calls per day on average* Answering questions from policy holders regarding a data breach and giving...
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Remote Call Center Rep
3 weeks ago
Seattle, United States Ultimate Staffing Full timeUltimate Staffing is seeking Remote Call Center Reps that can start ASAP! Pay: $18/hrSchedule - Monday - Friday. Hours could vary between 7 AM - 7 PM CST. Position: Inbound Customer Support Rep* This position is working from home.* Handle 60+ inbound calls per day on average* Answering questions from policy holders regarding a data breach and giving...
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Seattle, Washington, United States ECN Operating LLC Full timeJob description Sun City Clinical Research is a dedicated research site within Elite Clinical Network, which conducts Phase I-IV research studies. Sun City Clinical Research has several new and ongoing clinical studies and is looking for a dedicated Patient Receptionist/Call Center Representative.Position Summary This position functions as an interface with...