Software Engineer

The Software Engineer is responsible for the research, development, programming, and ongoing maintenance of MSUFCU/Reseda Create's portfolio of credit union service organizations (CUSOs) software solutions. The solutions include financial mobile and web-based applications owned by the CUSOs and Reseda Create’s HUB, a suite of middleware components common to and leveraged by multiple financial applications. This position is a cross-functional role that works directly with project stakeholders to identify requirements and constraints, estimate timeframes, design user interfaces, and create or modify database components as needed. It includes writing, testing, and documenting code while completing projects on time. This role also communicates programs and projects to other developers and presents to project stakeholders.

Work Arrangement: This position is a remote within the Great Lakes Region (Michigan, Indiana, and Illinois), hybrid, or onsite role. A schedule of expected onsite and remote work days will be discussed during the interview process. To be considered for this role, candidate must currently reside, or have plans to reside upon hire, within the Great Lakes Region as described above (Michigan, Indiana, and Illinois). Occasional travel to MSUFCU Headquarters (East Lansing, MI) may be required (less than 5% of time).

Schedule: Monday-Friday 8:30am-5:00pm, Eastern Time Zone

An offer of employment with MSU Federal Credit Union and affiliates is contingent upon the agreed work arrangement (onsite/hybrid/remote) and work location. MSU Federal Credit Union may or may not be able to accommodate temporary or permanent changes to work arrangements or allow employment outside the city and/or state of residency in which the new hire resides at the time of offered employment.

Compensation & Benefits:

• 100% Company-Paid Health, Dental, Vision, Life, and Long-Term Disability Premiums
• Up to 26 days of PTO within your first year, as well as Volunteer Time Off & 11 Paid Holidays
• 401(k) with an immediate 2:1 Match
• Tuition Reimbursement
• Up to 12 Weeks of Paid Parental Leave

Essential Duties & Responsibilities:

Associate Software Engineer:

• Participate in the development and architecture of financial mobile and web applications to support Credit Unions through various tools, software, styles, and programming languages; program and support front-end interactive elements as well as backend architecture to ensure the functionality, look, feel, and organization of content.
• Design, develop, and/or implement software to improve and better manage the various Reseda Create portfolio of financial applications.
• Participate in all development aspects of the Software Development Lifecycle (SDLC) including: analysis, design, testing, code review, deployment, and maintenance for all systems and applications created and maintained by the Software Development department and for proposed digital and core banking solutions.
• Perform tasks as part of a cross functional development team using agile or other methodologies and utilizing project management software.
• Troubleshoot technical problems and implement effective solutions. Assist with fixing any software or infrastructure problems that affect the digital solutions that the Engineering department supports.
• Create and help maintain technical documentation for programs and systems created and supported by the Software Engineering department.
• Collaboratively works with business units, technical teams, and third-party vendors to create project plans, technical specifications, software diagrams, and technical documentation for software solutions developed and supported by Reseda Create. These programs must conform to department standards, business requirements, regulations, and industry best practices.
• Keep management advised of any system, infrastructure, or usage problem whereby the integrity of any of the systems, and/or the level of service provided to users is compromised or otherwise impaired.
• Assists in the support of critical operations, processes, and procedures including monitoring external and internal traffic, logs, and performance reporting for errors and anomalies.
• Assist in the maintenance of cloud-based infrastructure.
• Participates in the on-call rotation and assists with after-hours system needs as necessary. Maintain availability for such calls within established service levels.
• Develop solutions that adhere to disaster recovery procedures and participates in development and compliance with the disaster recovery plans.
• Responsible for maintaining the security of all solutions including but not limited to its user security within the applications and backend security to infrastructure and data assets.
• Work as part of a team, or independently as the situation requires.
• Prioritize tasks to meet project deadlines.
• Participate in training activities within your department or branch and with the learning and talent development department.
• Perform other duties and assist other employees, as assigned.

Software Engineer:

• All of Associate Software Engineer duties and responsibilities.
• Provide mentorship to other Software Engineers and members of the Software Engineering team to provide support for coworkers with programming design, development, testing, and code review.
• Independently lead the design and development of individual programming projects, communicating with stakeholders and other project team members as necessary.
• Uphold and support development standards and security requirements as it pertains to individual development projects that the department performs.
• Seek out and provide recommendations for process improvements that support department design and development goals and may increase department productivity and efficiency.

Senior Software Engineer:

• All of Software Engineer duties and responsibilities.
• Analyze and research enterprise level business problems; design, develop, and/or implement enterprise level business solutions, often to reduce costs or to improve business workflow.
• Create, uphold, support, and evangelize development standards and security requirements as it pertains to multifaceted, enterprise level software development operations.
• Mentor, support, and offer guidance to coworkers on design, development, programming conventions, code review, and department and industry best practices for various projects.
• Analyze and craft solutions to enterprise level software problems; design, develop, test, and implement enterprise-wide solutions, often to reduce costs, improve system workflow, and advance the innovation of the product portfolio.

Knowledge, Skills, and Abilities Required:

Associate Software Engineer:

• High School Diploma or GED required.
• Bachelor’s Degree in Computer Science or related field preferred.
• Knowledge of at least one of these programming languages: C# (ASP.NET Core), Python, JavaScript/TypeScript, object oriented experience preferred.
• Knowledge of common JavaScript frameworks, especially Node.js, React, and React Native
• Familiarity with web technologies, including HTML5 and CSS preferred
• Understanding of databases and RDBMS and experience writing SQL queries.
• Knowledge of web application security concerns, OWASP top-10 and common exploits.
• Knowledge of and a desire to learn more about cloud based infrastructure, especially in AWS and Azure.
• Candidate must have excellent communication skills both written and oral along with the ability to present factual information in a creative way that motivates usage of services.
• Understanding of Internet protocols, web server platforms, and web services.
• Ability to read and understand complex computer system documentation; this job requires some technical writing skills for creating documentation for new and existing applications and their APIs.
• Demonstrated proficiency in software development through experience gained in a professional or classroom setting.
• Ability to solve problems efficiently and accurately and handle complex details.
• Multi-task orientation to handle a number of projects at once while remaining flexible to changing requirements and priorities.
• Must be a team player as there are various departments and personalities to satisfy.
• Must be available, when needed, outside of normal business hours to assist in recovery in the event of a failure or outage of a critical credit union system.
• Work requires understanding of user-centered design as it relates to web and mobile financial solutions.
• Ability to relate technical information to non-technically inclined individuals.

Software Engineer:

• All of Associate Software Engineer knowledge, skills, and abilities.
• Knowledge of CUSO software security regulations, policies and procedures.
• Proficiency with department programming languages and conventions, design and development standards, and best practices.
• Increased understanding of and skill for designing and developing programs that meet the needs and expectations of the business stakeholders and users.
• Ability to analyze and resolve a wide range of complex situations, researching and testing as necessary to arrive at efficient and innovative solutions.
• Strong ability to communicate with project stakeholders and team members, provide time estimates and progress updates, take initiative to anticipate, discuss, and resolve problems on projects, and meet deadlines.

Senior Software Engineer:

• All of Software Engineer knowledge, skills, and abilities.
• Demonstrated leadership through expertise in a software development subdomain (project management, system architecture, etc.), software development, or departmental expertise.
• Expert knowledge of department programming languages and conventions, design and development standards, and best practices.
• Ability to design and develop innovative, efficient, and complex programming solutions with excellent understanding of and consideration for impact on relationship to other programs and users.

Physical Demands & Work Environment:

• May be required to remain in a stationary position for an extended period of time
• Ability to operate standard office technology, equipment and tools, which may include many hours of computer and phone usage.
• Occasionally needs to move about inside of office area
• Exposure to potentially hazardous condition, i.e. robbery. Receives detailed instructions and procedures to be followed to minimize the exposure
• This position is able to work in a remote working arrangements

Disclaimer:

The above statements are intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be constructed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the rights of any supervisor to assign, direct, and control the work of employees under his or her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind of level of difficulty. MSU Federal Credit Union is an affirmative-action, equal-opportunity employer. Reasonable accommodations may be made for individuals with disabilities to enable them to perform the essential functions of the position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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