Academic Systems Coordinator

1 month ago

Danville, United States Centre College Full time

Centre College is a premier national liberal arts college that serves approximately 1,400 students and provides a supportive community and a flexible, personal academic path to a meaningful life and career. Founded in 1819, Centre accomplishes its goals in an atmosphere of caring and respectful relationships among faculty, students, and staff. The College has an endowment in excess of $420 million and an operating budget of more than $65 million.Centre welcomes and supports diversity. The College strives to create an environment where differences are celebrated, where individuals can exchange ideas and share in the richness of mutual experiences. Please view our Statement of Community. Located in Danville, KY, the historic, picturesque 150-acre campus is 30 miles from Lexington, in the famed Bluegrass Region of Central Kentucky.For information concerning the College, visit our web site at www.centre.eduProvide technical support and maintenance for College’s technology classrooms and meeting spaces on campus, user support for constituents using the comprehensive technology environment, and support of the College’s initiative to embrace technology in the teaching and learning environment, administrative services, and residential living. Work will include daily troubleshooting of technology-related issues and providing assistance to all constituents, performing routine maintenance and testing of classroom equipment, and replacing faulty or failed equipment. Reports to the User Support & Helpdesk Manager as part of the user support team.Essential Job Functions•Maintain and ensure full functionality of projection equipment, cabling, and computers (both Mac and PC) and system control products in classrooms and meeting spaces.•Arrange for equipment monitoring, support, repair, and/or replacement.•Maintain various audio/visual equipment (video cameras, DVD players, document cameras, sound systems) used by the campus in technology-enhanced spaces.•Provide “on the spot” technical support and professionally manage crisis-level situations.•Assist CTL and ITS staff members with audio and video delivery systems: Video-on-demand, web conferencing technologies, videoconferencing, and surveillance systems.•Assist CTL and ITS staff members with faculty, staff and student training and documentation.•Assist other CTL and ITS staff members with management and training of student employees.Marginal Job Functions:•Provide user desktop support to campus constituents.•Assist the CTL Event Support Coordinator as necessary during periods of heavy event concentration.•Contribute to the overall success of the department by performing all other essential duties and responsibilities as assigned or as directed by the ITS Director.Entry Requirements:Education and Experience•Work experience directly related to the environment described in this document required, preferably within the educational environment.•Bachelors degree or the equivalent.Knowledge and Skills•Understanding of the technology requirements necessary to support the educational mission, administrative support, and residential life of a small liberal arts college.•Strong organizational, communication, and interpersonal skills with the ability to work well with all campus constituent groups including faculty, staff, students, and guests of the College.•Ability to interact effectively with technology vendor partners.•Ability to communicate effectively on both technical and non-technical levels to faculty, students and staff is essential. •Ability to work effectively in a team environment or without direct oversight in the delivery of support to various constituents.•Working knowledge of Mac and PC operating systems, technology control products, and various audio/visual equipment.Physical Requirements:•Some lifting, pulling, and pushing of computer equipment is necessary.Some equipment exceeds 50 pounds and requires appropriate handling procedures.•Mobility on campus to various locations required.

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