Endpoint Engineer

2 weeks ago

Cincinnati, United States AtriCure Full time

Endpoint Engineer Cincinnati, OH, USA * Mason, OH, USA Req #2041 Friday, April 19, 2024 AtriCure, Inc. provides innovative technologies for the treatment of Afib and related conditions. Afib affects more than 33 million people worldwide. Electrophysiologists and cardiothoracic surgeons around the globe use AtriCure technologies for the treatment of Afib and reduction of Afib related complications. AtriCure's Isolator Synergy Ablation System is the first medical device to receive FDA approval for the treatment of persistent Afib. AtriCure's AtriClip Left Atrial Appendage Exclusion System products are the most widely sold LAA management devices worldwide. AtriCure's Hybrid AF Therapy is a minimally invasive procedure that provides a lasting solution for long-standing persistent Afib patients. AtriCure's cryoICE cryoSPHERE probe is cleared for temporary ablation of peripheral nerves to block pain, providing pain relief in cardiac and thoracic procedures. For more information, visit AtriCure.com or follow us on Twitter @AtriCure. We foster a culture of inclusion by embracing diverse experiences and individuals where everyone's authentic self is welcome. We offer supporting programs and resources that provide enriching and equitable opportunities for each person to contribute professionally and personally. POSITION SUMMARY: The Endpoint Engineer is responsible for configuration, management, and maintenance of endpoints throughout AtriCure, including Windows and Apple-based desktop and laptops along with mobile devices. The position drives the configuration and use of automation tools. Through creating and enforcing policy and automating software deployments, the Endpoint Engineer establishes a streamlined user experience while adhering to cybersecurity policies and vendor licensing agreements. The position identifies and troubleshoots issues with new hardware or software deployments. ESSENTIAL FUNCTIONS OF THE POSITION: Packaging software for automated deployment to endpoints Testing hardware and software for compatibility and performance issues and making recommendations based on findings Ensuring optimal performance of end-user desktops Using Microsoft Intune to implement and enforce policies for device compliance and security. Troubleshooting and resolve issues related to Intune deployments Maintaining comprehensive documentation for configuration, process, and troubleshooting. Troubleshooting and resolving issues related to endpoint management Using patch management platforms to deliver consistent and effective software versions Supporting line of business applications and equipment, escalating to vendors, IT Infrastructure or Enterprise Application teams as necessary Collaborating with Infrastructure and Security to optimize client and server configurations Training teammates in the use of new hardware and software platforms Other duties as assigned ADDITIONAL ESSENTIAL FUNCTIONS OF THE POSITION: Regular and predictable work performance Ability to work under fast-paced conditions Ability to make decisions and use good judgement Ability to prioritize various duties and multitask as required Ability to successfully work with others Additional duties as assigned BASIC QUALIFICATIONS: Bachelor's degree or equivalent combination of education, training, and experience 5+ years' experience with Windows desktop operating systems including Windows 10 and 11 3+ years' experience directly supporting and maintaining a diverse set of endpoint devices 3+ years' experience with Microsoft Intune, AD, Entra ID, PowerShell and Group Policy PREFERRED QUALIFICATIONS: Experience with technologies such as Microsoft Autopilot and JAMF to create and enforce policy Experience with Microsoft Endpoint Configuration Manager and JAMF to manage and co

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