Cashier

3 weeks ago

Concord, United States El Pollo Loco Full time
Guest Service Ambassador (Cashier)

Cashier Job Summary:

As a cashier you are the first friendly face our guests see, you will greet and serve our guests with a friendly and courteous demeanor. You may be asked to run the drive-thru station and work with your peers to provide quick and effective service.

Responsibilities/Duties:
  • Follows company food handling and safety procedures.
  • Greets guests, takes guest orders. Suggestive sells and/or upselling for every order taken.
  • Collects payment, gives guests correct changes. Is responsible for proper cash handling and any cash shortages and/or overages. Cashier must count register at the start and end of the shift.
  • Works at a quick and effective pace that meets or exceeds company service time standards (walk-in, mobile ordering and drive-thru)
  • Cleans and sanitizes the entire work area periodically.
  • Supports and assists peers including but not limited to expediter and/or service assistant.
  • Assists in training new cashiers
  • Periodically performs additional duties as assigned by the supervisor.
  • Physical Requirements:
  • Requires long periods of standing and walking.
  • Must be able to work under stress/pressure of peak periods
  • Must have a high level of mobility/flexibility to reach, bend, scrub, wipe and lift 25 lbs.
Qualification Standards:
  • CA food handler card is required
  • Must be able to communicate, speak and read English, second language is a plus.
  • No experience is required, guest service experience preferred
  • No education is required, high school diploma and equivalent is preferred.
  • Must be able to observe products and use best judgement prior to presenting products to the guests to ensure a high level of food quality is maintained.

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