Assistant Delivery Lead/Scrum Master

1 month ago

Charlotte, United States AIG Full time

Job Description American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks. We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs. Get to know the business At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include enterprise architecture, software and systems engineering, cybersecurity, and technology risk and compliance. About the role Within the Standard Commercial Underwriting Platform (SCUP) program, the Jr Delivery Lead role will be responsible for managing a team of technical Business Analysts, Solution Architects, UX Designers and Technical Leads to produce Requirements and Design artefacts for assigned SCUP projects. SCUP projects include a combination of new and enhanced capabilities on the Digital Workflow and Policy Administration System for Commercial Insurance. Responsibilities Produce and execute plan to deliver Requirements and Design project artefacts aligned with roadmap and within budget. Manage team of internal and vendor resources (Business Analysts, Solution Architects, UX Designers, Technical Leads, Developers & Testers) located across North America, UK, Europe and India. Work with Global SCUP Product Owners to plan Requirements Gathering phase. Focus on successful Business outcomes while closely managing scope and timelines. Set and continually manage project expectations and deliverables with team members and other stakeholders. Track project milestones and deliverables, producing clear and concise status reports. Conduct retrospectives/lessons learned, and present recommendations to continually improve processes and templates. Estimate and track the resources and participants needed to achieve project goals. Identify and resolve issues and conflicts within the team. Identify and manage project dependencies and critical path. Coach, mentor, motivate and supervise project team members, and influence them to take positive action and accountability for their assigned work. Build, develop, and grow business relationships vital to the success of the project. Requirements Bachelor's degree in Computer Science, Information Technology or similar. 6+ years’ experience delivering complex system integration projects. Strong familiarity with IT project management methodologies and associated working practices; but comfortable with adapting management style as required. Experience working in insurance sector preferred. Proven track record of engaging with business executive stakeholders. Ability to drive alignment on scope, requirements, designs, development & testing across multiple diverse business groups. Excellent communication skills and the ability to collaborate effectively with technical and non-technical stakeholders. Self-starter who is a proactive, motivated, and resourceful individual who takes ownership of their work, embraces challenges, and consistently strives for excellence. Can adapt to shifting priorities, demands and timelines. Flexible during times of change. Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines. Ability to elicit cooperation from a wide variety of sources, including upper management, and other teams/departments. Experience with planning and execution tool (Rally or similar). Veteran's encouraged to apply. LI-NK-1 #technology #scrummaster #AIG #hiring Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of belonging We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com . Functional Area: IT - Information Technology AIG PC Global Services, Inc.

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