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Patient Access Rep
2 weeks ago
DESCRIPTION
Full-time role . This is not a summer only position
Schedule: Variable hours M-Th 7am-7pm and Friday 7am-4:30pm.
Essential Duties and Responsibilities: The essential duties of the position include the following. Other duties may be assigned.
Key Functions:
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Has to train in all areas: Check in/out, Chart Auditing, Call Center functions.
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Provides excellent customer service to patients by listening and appropriately serving patients.
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Contributes to an overall positive work atmosphere through actions and attitude.
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Relays relevant information to the appropriate internal staff.
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Follows practice procedures for appointment entry, check-in and/or check-out processes.
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Participates in office meetings and educational activities.
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Maintains work area in neat and orderly manner.
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Complies with HIPAA procedures.
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Other duties as assigned.
REQUIREMENTS
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Travel to all OTX locations is required. Cross-Training in different Patient Access functions is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience: High School Diploma, or general education degree (GED), or one to three months relates experience, and/or training or equivalent combination or education and experience.
Company: OrthoTexas Physicians & Surgeons
Job Type: Full-time
Address: 4780 N Josey Lane, Carrollton, TX, 75010
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