Application Technician IV
3 weeks ago
Job Description
Fully Remote
Contract only: 6 months or 1000 hours -whichever comes first
Hours: 8:30 AM - 5 PM EST
Max Bill Rate: $130
No Sponorship
Education: Computer Science is preferred
Specific Skill Set: Software engineering and Monitoring skillset Monitoring tools like Dynatrace and /or Open telemetry or any other opensource toolsets.
t Sherwin-Williams, traceable, event-based Observability enables exploratory investigation when issues occur, for causes both known and unknown. It helps teams troubleshoot issues without first having to predict what or how problems may happen, especially with complex, multi-layer distributed applications connected with microservices.
Observability also helps teams improve their understanding of how customers use Sherwin digital products. Product teams use that awareness to influence future development. The Observability contributes to the overall strategic vision of the organization for Observability capabilities, processes, patterns, and tooling. This role will lead efforts working closely with the Product and Infrastructure teams to ensure that all aspects of the telemetry from applications, business events, appliances and infrastructure are accurately received, tagged, and reported. The role involves leading efforts to maintain observability platform, and ensure it is optimized and operating within SLA's and SLO's. Acting as SME in Observability practices for the enterprise and providing services/solutions across the enterprise that enables businesses to achieve and sustain a higher SLA by improving quality of software, reducing problem determination/down time and over all enhancing the end user experience.
Essential Functions
Strategy & Planning
- Socializing the Observability capabilities, processes, and Technology with the various application groups.
- Working with various product and business groups to help determine SLIs, SLOs and SLAs for products, applications, and services offered to the customer. Establishing strategies, processes, and tooling to adhere to the SLAs.
- Lead efforts to provide self-service capabilities to analyze and visualize Observability data providing End to End visibility to Products and application performance (this will include Dashboards, Alerting, automated incident response capabilities etc,.).
- Providing strategic roadmap for Observability maturity at Sherwin including recommendations on tooling, capabilities to support the ever-growing enterprise needs and new products.
- Create, support, and sustain methods and procedures to measure outcomes of Observability practices.
- Provide ability for developers to use tools to identify symptoms and diagnose application issues by providing them requisite access levels and training
- Develop and document Observability standards, procedures, and best practices for using the tool, provide education in the tools use.
- Clearly communicate to IT and business stakeholders regarding performance-related recommendations and tradeoffs.
- Partner with QA team, assisting with creating and refining effective performance test objectives, test plans, and scenarios that help the organization achieve quality requirements for applications.
- Work with business to provide guidance for developing KPI's in support of strategize business initiatives.
- Establish measurements for KPI's and related business transactions of interest and develop executive dashboards required to observe application, user behavior, and user-interaction for business-critical functions.
- Work with development and architecture teams to manage Observability data collection, analysis, and visualization for critical applications through the lifecycle of the application.
- Working on continuous improvements of Observability capabilities, providing technical guidance to development teams and aid in triaging production problems
- Independently utilizes Observability tools to detect, isolate, and resolve issues effecting positive user experience and user interaction with the applications.
- ssist in major application and/or security incident troubleshooting.
- Contribute to aspects of the solution delivery lifecycle in prototyping, capacity modeling, performance driven design, profiling, performance testing, availability management, and troubleshooting.
- Guide operations and support team on building and refining application behavior data capture and reporting for Production systems, and corresponding processes.
- Provide and design cross-team training opportunities.
- Improve knowledge and skills in Enterprise Devops team to become more competent and able to accept greater responsibilities.
- Install and configure software products. Ensure compatibility between target product, operating system, and other resident software. Apply maintenance according to best practices.
- Lead in capacity planning and performance management activities.
- Contribute to the development of service level goals and objectives.
- Develop and prepare metrics that measure services rendered.
- Identify opportunities to improve service levels and/or minimize support efforts.
- Perform standard configuration, management, and maintenance tasks in support of web resources.
- Mentor and/or provide guidance to all members of the team.
- Participate in disaster planning/mitigation/recovery.
- Conduct Product Proof-of- Concepts.
- ssist with other projects as may be required to contribute to the efficiency and effectiveness of the group and other business/technical entities.
- ssist and participate with Change Management preparations and implementations, providing technical subject matter expertise.
- ttend, and periodically lead meetings in participation with the team.
- Participate in hiring activities and fulfilling affirmative action obligations and ensuring compliance with the equal employment opportunity policy.
- Provide periodic 24/7 on-call support of specific functions.
Skill/Experience/Education
Mandatory Skills 10+ Years Experience
Desired Skills 5+ Years of Software Engineering experience 5+ Years of experience in Observability / Monitoring software Exposure to SRE
Skill Matrix
Search Skill Name Level (1-5, 5 being the highest)
1 2 3 4 5 Years Mandatory(Yes/No) Software Engineering row toggle 6-8 Years Yes Observability and Monitoring row toggle 6-8 Years Yes
-
Telecom Installation Technician IV
22 hours ago
Cleveland, United States TrueNet Full timeJoin the TrueNet family as an Installation Technician IV in the Cleveland, OH area. As a TrueNet team member you will receive competitive benefits, excellent pay, and flexible work schedules. TrueNet is a leading company in the Telecom Industry and always looking for the perfect addition. The ideal candidate would have the ability to work with minimal...
-
Telecom Installation Technician IV
15 hours ago
Cleveland, United States TrueNet Full timeJoin the TrueNet family as an Installation Technician IV in the Cleveland, OH area. As a TrueNet team member you will receive competitive benefits, excellent pay, and flexible work schedules. TrueNet is a leading company in the Telecom Industry and always looking for the perfect addition. The ideal candidate would have the ability to work with minimal...
-
Telecom Installation Technician IV
4 hours ago
Cleveland, United States TrueNet Communications Full timeJob DescriptionJob DescriptionJoin the TrueNet family as an Installation Technician IV in the Cleveland, OH area. As a TrueNet team member you will receive competitive benefits, excellent pay, and flexible work schedules. TrueNet is a leading company in the Telecom Industry and always looking for the perfect addition. The ideal candidate would have the...
-
Certified Pharmacy Technician 802821
1 week ago
Cleveland, United States Alliance Solutions Group Full timeCompensation: $23 - $27 per hourOne of Alliance Solutions Group major clients in the Cleveland area is currently seeking a well-qualified, experienced Pharmacy Technician. This is a full time position with the possibility of becoming permanent at the end of your assignment. An absolute GREAT opportunity for the right candidate! Great income potential and...
-
Cleveland, United States The Lincoln Electric Company Full timeLincoln Electric is the world leader in the design, development and manufacture of the highest quality arc welding products, automated joining assembly and cutting systems, and has a global leading position in brazing and soldering alloys. With over 125 years of innovation and service excellence, we are committed to employing talent that will support...
-
General Application
1 week ago
Cleveland, United States The Brewer-Garrett Company Full timeJob DescriptionJob DescriptionOur associates are the best in the business - just ask our customers! We take pride in hiring innovative, creative thinkers who consistently deliver the most efficient results. We've built an environment where our people are empowered to find the best solutions for our customers, while achieving their own career goals....
-
Radiologic Technician
15 hours ago
Cleveland, United States Select Medical Corporation Full timeOverview Critical Illness Recovery Hospital Radiology Technician / X-Ray Technician / CT Technician Part Time $5,000 Sign On Bonus Float: This position will support our three hospitals in the Cleveland area - Middleburg Heights, Warrensville Heights, Shaker Heights At Select Specialty Hospitals, a division of Select Medical, we care for chronically and...
-
Pharmacy Technician
4 weeks ago
CLEVELAND HEIGHTS, United States MetroHealth Full time**Location:** **Cleveland Heights Health Center** **Biweekly Hours:** **80.00** **Shift:** **9-5** **The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient...
-
Pharmacy Technician
2 weeks ago
Cleveland Heights, United States Metro Health Full timeLocation: Cleveland Heights Health Center Biweekly Hours: 80.00 Shift: 9-5 The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and...
-
Technician Job Details | Lincoln Electric
6 hours ago
Cleveland, United States The Lincoln Electric Company Full timeLincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science,...
-
Cleveland, United States MedVet Full timeMedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people to join our...
-
Cleveland, United States The Lincoln Electric Company Full timeLincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science,...
-
Project Manager IV
2 days ago
Cleveland, United States Cleveland Clinic Full time* This position is remote in the state of Ohio or Florida only. * Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless...
-
Radiology Technician
2 days ago
Cleveland, United States Select Employment Services, Inc. Full timeRadiology Technician Job ID 285625 Location US-OH-Middleburg Heights Experience (Years) 3 Category Medical Center - Radiology Street Address 6990 Engle Road Company Regency Hospital - Cleveland West Position Type Per Diem Overview Critical Illness Recovery Hospital Radiology Technician PRN / Per Diem $1,000 Sign-On Bonus Location: 6990 Engle Rd Middleburg...
-
Cleveland, United States MedVet Full timeJMedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people to join...
-
General Application
3 weeks ago
Cleveland, United States Staffing Solutions Enterprises Full timeAt Staffing Solutions, you're more than just a resume or skill set-you're an individual. We get to know you as a person- your unique needs, interests, and aspirations- and match you with the ideal opportunity. Our Process When applying to this requisition, your resume will be reviewed by our Recruiting Specialist. Our Recruiting Specialist will reach out...
-
Anesthesia Technician
21 hours ago
Cleveland, United States Cleveland Clinic Full timeJoin the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most...
-
Anesthesia Technician
14 hours ago
Cleveland, United States Cleveland Clinic Full timeJoin Cleveland Clinic's Fairview Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Fairview Hospital has been recognized as one of the top hospitals in Cleveland and Ohio. Here, you will work with and learn from some of our best caregivers, receive endless support and...
-
Anesthesia Technician
1 day ago
Cleveland, United States Cleveland Clinic Full timeJoin the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most...
-
Pharmacy Tech Hospital PRN
1 day ago
CLEVELAND, United States MetroHealth Full time**Location:** **METROHEALTH MEDICAL CENTER** **Biweekly Hours: 16** **.00** **Shift:** **Monday Friday 1030-7 rotating weekends** **The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access...
