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Marketing Specialist

3 months ago

Goodlettsville, United States Informa Markets Full time

Job Description

To attract and maintain our customer base and drive revenue and visitation through guest promotions, tournaments and events.

  • Develops and coordinates tournaments in all gaming areas, including Slots, Tables and VIP functions.
  • Responsible for maintaining tournament budgets.
  • Coordinates locations, rooms, food, equipment and personnel for tournaments.
  • Maintains records of tournament details: names and addresses of tournament participants, gift distribution, entry fee collection, etc.
  • Interact with VIP Services and Casino Marketing Departments to coordinate all aspects of customer’s attendance at tournaments and events.
  • Communicate with customers, employees, and management in a friendly, courteous manner.
  • Coordinate details of special event functions and promote positive customer relations.
  • Coordinates ordering and purchasing of all event gift items including all tournament items.
  • Assist in developing a theme for events.
  • Assist in developing the menu for each event. Communicate and track dinner costs and buffet cost to management for each event.
  • Register guests for special events: complete applicable entry or registra-tion forms, provide information regarding the event, hotel, and facilities.
  • Distribute prizes: redeem coupons, verify winning status or eligibility of guest, and distribute prize according to event rules and procedures.
  • Interact with VIP Services to coordinate all aspects of guest’s attendance at special event.
  • Complete submission of events to the Indiana Gaming Commission and assure compliance.
  • Arrange banquet space, entertainment, decorations including ordering of centerpiece arrangements, tablecloths and napkins.
  • Responsible for tracking, issuing and storing all left over inventory from events and tournaments.
  • Act as liaison in helping customers to resolve any conflict or situation that may occur during event check-in.
  • Responsible for accurate monitoring and execution of all operational promotion rewards.

Operate a personal computer; possess knowledge of software utilized by department.

Qualifications:
Qualifications

  • Must be computer literate with Word and Excel.
  • Previous event planning experience helpful.
  • Able to stay organized while working on multiple projects and tight deadlines. Proficient in business writing.
  • Possess excellent oral communication skills.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.