Position Summary

To supervise and direct the work load at an Indianapolis Fleet Services maintenance facility. To ensure smooth, correct, and continuous repairs to light and heavy-duty vehicles and specialized equipment.

Position Responsibilities

Assign work to technicians, and monitor/review progress of assignments to ensure they are being completed in a timely fashion.

Identify causes of vehicle breakdowns and recommended corrective actions.

Create work orders and work requests for vehicles in need of service and prepare an estimate of repairs.

Review work orders for completeness and information accuracy.

Prepare Purchase Orders and/or Requisitions.

Inspect vehicles before, during, and after maintenance has been performed.

Coordinate various repairs with vendors and private contractors.

Coordinate and dispatch wrecker and service vehicles.

Instruct technicians in proper work techniques.

Implement a service quality program, which may include test-driving vehicles to diagnose problems or to ensure the vehicles proper repair.

Identify training needs and coordinate training for maintenance technicians at assigned service center.

Train technicians in the use, maintenance, and safety of shop tools and equipment.

Maintain a clean and safe facility.

Responsible for training mechanics in the use of various service manuals, both print and computerized manuals and other recognized authorities, as well as major manufacturers training information.

Ensure that all employees follow safety procedures as described in the Employee Safety Handbook and IFS Policies and Procedures.

Responsible for securing garage and all other related facilities.

Responsible for the adherence to the City of Indianapolis' Policy and Procedure Manual regarding the hiring and termination of subordinates, planning and scheduling work by setting priorities and goals, reviewing and evaluating work product and performance, monitoring progress of work upon completion of assignments, directing the training of subordinates, and providing counseling and disciplinary action.

Exercises employee discipline through Disciplinary Schedule and Safety Manual.

Perform other related duties as requested.

Qualifications

High school, G.E.D. education, or equivalent. Five (5) years of experience in vehicle repair with one (1) of those years to include supervisory experience. ASE (Automotive Service Excellence) Certificate or equivalent certification preferred. Certification must be obtained and maintained within eighteen (18) months from date of hire to retain employment. Must successfully pass a pre-employment physical. Must obtain and hold a valid CDL-B within 60 days from date placed into position. Knowledge of mechanical component systems to include engines, transmissions, drive trains, suspensions, hydraulics, pneumatic and electrical. Training and/or experience in diagnostic skills. Ability to apply production and quality control principles to effectively maintains operations. Ability to maintain complete and accurate files. Ability to plan, organize, and effectively direct the work of others. Ability to write clear, concise reports. Ability to communicate effectively both orally and in writing. Ability to resolve formal and/or informal grievances, as well as ensure appropriate and fair disciplinary action. Ability to operate PC, calculator, two-way radio, hand tools, drills, etc., and any other job related tool or equipment. Working knowledge of various Fleet Services information applications, including, but not limited to CSI-M5, Mitchell on Demand, Microsoft Windows Outlook, Word, and subsequent versions thereafter. These are the minimum requirements for this position.

Independent Judgment

Actions are controlled through the application of divisional rules regulations, as well as City policies and procedures and the law.

Independent judgment is exercised in resolving work problems, directing the work of subordinates to ensure proper tools, materials and part are available for an efficient operation, and in handling staff grievances. Actions and work are subject to review on a spot check basis by a supervisor who is readily available and provides both detailed and general instructions.

Work is reviewed periodically by a supervisor who is available as needed to provide general instructions. However, the incumbent is expected to function with limited supervision.