RN Case Manager, Complex Care

4 weeks ago


Olympia, United States UnitedHealth Group Full time

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

This is a home-based position with field responsibilities, approximately 25% of the time within King, Pierce, Thurston or Snohomish Counties. If you live in or within commutable driving distance to Everett, Seattle, Tacoma or Olympia, WA, you’ll enjoy the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

  • Assesses and interprets customer needs and requirements

  • Identifies solutions to non-standard requests and problems

  • Solves moderately complex problems and/or conducts moderately complex analyses

  • Translates concepts into practice

  • Provides explanations and information to others on difficult issues

  • Coaches, provides feedback, and guides others

  • Acts as a resource for others with less experience

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Active, unrestricted Registered Nurse (RN) license in WA State

  • Proficiency with Microsoft Word and Outlook

  • Ability to travel up to 25% within a 60 mile radius from residence to make field visits

  • Currently live in Tacoma, Olympia, Seattle or Everett, WA

Preferred Qualifications:

  • Certified Case Manager (CCM) certification

  • 1+ years of experience working within the community health setting in a health care facility

  • 1+ years of experience providing community-based care management to members receiving long-term care, personal care services, private duty nursing, or home health

  • Experience in managing populations with complex medical or behavioral needs

  • Experience working with Home Care Based Services and/or patients in community and home-based settings

  • Experience with case management, discharge planning, etc.

  • Field-based work experience

  • Familiar with NCQA standards

  • Demonstrated competency working with Enrollees and/or families who require intensive case management services

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Washington Residents Only: The hourly range for this role is $28.03 to $54.95 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.


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